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Multi-family signage and education requirements

As of Nov. 1, 2017, multi-family buildings like apartments and condos are required to separate food and yard waste from the garbage for composting or diversion. See food and yard waste bylaw requirements.

Since Feb. 1, 2016, all multi-family buildings must provide recycling for residents. See recycling bylaw requirements.

As a building owner or manager, you are also now required to provide signage on all collection containers and education to residents at least once per year. To comply with the bylaw requirements, you must do the following:

1. Ensure there is clear signage on all collection containers for garbage, recycling and food and yard waste, indicating what type of materials goes in each collection container.

Pictures are not required; however, they will help residents understand what goes in the bin and improve the success of your program.

2. Inform your residents at least once per year, as well as when a new resident moves in, of the following:

  • Location of garbage, recycling and food and yard waste containers;
  • List of materials that go into each container; and
  • Proper method for preparing and sorting waste material for collection.

This information need to be communicated to residents by either:

  • Written format – paper copies in mail boxes, under doors, or in orientation packages; or
  • Electronic communications via email.

Face-to-face communication is also recommended but not required.

Free signage and letter template for residents is available on our tools and resources page.