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Residential water rates and billing

Find water rates, set up a new account, learn how to read your bill and find information about your water meter and how to detect water leaks.

Residential water customers include single or two-family dwellings such as a detached house, semi-detached home or duplex.

If you live in a complex such as an apartment, condo, townhouse or any building with two or more units, you are a multi-family customer.

Water accounts and billing inquiries

The City of Calgary contracts ENMAX to provide billing and customer care for Calgary municipal services including water. For questions about your bill, please contact the ENMAX Customer Care Centre.

For information on how to set up a new water account, visit water accounts and billing.

For other common billing questions, see the following pages:

How to read your water bill

Water, wastewater, drainage and waste and recycling charges are calculated by the number of days on your ENMAX bill. The number of days billed can vary, however it is typically 28-30 days of service.

To view an example utility bill and learn more about the terms and charges on a typical statement, visit understanding your water bill.

Residential water rates


Water Rates


Water Residential Flat


Water Residential Irrigation

Water meters

Water meters play an important role in saving you money and conserving water. Nearly all Calgary homes have water meters installed in acordance with the Water Utility Bylaw 40M2006.

To learn more your water meter and the benefits of having a water meter installed, visit water meters.

Water leaks and water conservation

If you detect a leak, find troubleshooting tips our Water Leaks and Basic Repairs page.

There are also many ways you can save money and conserve water in and outside your home: