This navigation feedback survey will open in a new browser tab.
Start Feedback Survey
The City of Calgary uses the Citizen Satisfaction Survey results to understand the needs and perceptions of Calgarians and identify areas for improvement.
Every year, The City conducts a Citizen Satisfaction Survey to ask Calgarians how satisfied they are with City performance, services and overall quality of life in Calgary.
View the 2016 Citizen Satisfaction Survey report or visit the Research & Engagement Library for previous reports.
A guide for helping students understand how surveys can be used to gauge citizen satisfaction and help decision-making about city services.
Citizen Satisfaction Survey Toolkit for Teachers
Results from the Citizen Satisfaction Survey are analyzed at a ward level in order to help The City make decisions that are based on the unique needs of each community.
2016 Ward Map Summaries
2016 Service Investment by Ward
Final research and engagement reports gathered on a variety of topics can be found in the Research and Engagement and Engagement and Engagement Library.
Visit calgary.ca/researchlibrary to browse by theme or custom search.