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Funding Information Management System (FIMS)

We are launching a new secure, online platform called the Funding Information Management System (FIMS) for non-profit organizations.

What is FIMS?

Non-profit organizations will use FIMS to:

  • manage their organization's profiles
  • manage their reporting requirements
  • apply for funding for social programs and services

FIMS can be used to apply for programs including: Family & Community Support ServicesCrime Prevention Investment Plan and the Capacity Building Program.

FIMS is a completely separate system from the FCSS Social Inclusion Indicators (FSII) database. The FSII database focuses on surveys which identify programs that are making a measurable, positive change for all participants.

How will it be released?

FIMS will be released throughout 2017. The first phase and related training will be available by May 1, 2017. Please continue to watch for updates as we release modules in 2017.

Phase 1: Our focus in this phase is on currently funded non-profit organizations.

Who will be affected in Phase 1?

Non-profit organizations who are currently funded by The City through Family & Community Support Services (FCSS) Calgary or the Crime Prevention Investment Plan (CPIP).

Starting May 1, organizations will be required to use FIMS to apply for Emerging Issues funding under the 2017 Prevention Investments Capacity Building Program.

What will I be able to do in this phase?

  • Log onto FIMS using myID business account.
  • Access and update your profile, contact and account information online.
  • Submit and view the status of funding applications.

What types of organizations are eligible for funding?


Only non-profit organizations registered under the Societies” Act or Companies’ Act in Alberta and operating within Calgary’s city limits are eligible to apply. In addition, the organization must be well established with a track record for effective program delivery.

How are organizations involved in developing FIMS?

We've convened a FIMS user group made up of representatives from funded organizations who will use the new system. Their role is to provide feedback on the system and processes and raise awareness of FIMS within their networks.

The FIMS user group will meet throughout 2017. Members include:

  • Big Brothers & Big Sisters - Gina Luvsandugar
  • Catholic Family Services - Vafa Adib
  • Carya - Shelagh Dunlop
  • Community Kitchen Program of Calgary - John Wood
  • Greater Forest Lawn - Jeannette Tario
  • Hull Services - Tessa McGarrigle
  • Immigrant Services - Wendy Auga

FAQs: Getting your organization ready to access FIMS

How will my organization access FIMS?

Your organization will access FIMS through a myID business account. A myID business account is a single sign-on approach used by businesses and organizations to access City services online.

What is a myID business account?

A myID business account is a single sign-on approach used by a businesses and organizations to access City online services. To create a myID business account, your organization will need to have a business ID number (BID) and a primary email address registered with The City.

My organization doesn’t have a myID business account. How do we create one?

To create a myID business account, your organization will need to have a business ID number (BID) and a primary email address registered with The City. If you have both, visit myid.calgary.ca or call 403-268-5311 to register for a myID business account.

Once you have registered, an activation code and link will be emailed to the registered business primary email address.

My organization doesn’t have a business ID number. How do we get one?

You can register in any of the following ways:

  • Online at bis.calgary.ca.
  • In person at the Planning Services Centre located on the third floor of the Calgary Municipal Building at 800 Macleod Trail S.E.
  • By calling 403-268-5311 to register over the phone.

When you register, you will also be asked to provide a primary email address.  This email address should belong to an authority in the organization that can accept and/or reject business related requests.  You will need this primary email address – along with your Business ID number – to create your myID business account.

I’ve confirmed that our organization has a business ID number but we need to register a primary email address with The City. How do we do that?

To register your organization’s primary email address you can either:

The primary email address should belong to an authority in the organization who can accept and/or reject business-related requests.

Note: It can take up to two days for a primary email address to be updated in the system.

I already have a personal myID account to access City services. Why can’t I use that account to access FIMS?

Your personal myID account can only be used to access personal services, like recreational programs and services, not organizational services like FIMS. You’ll need to create a myID business account by visiting myid.calgary.ca using your business ID number and registered email address. Once you have registered, an activation code and link will be emailed to the registered business primary email address.

Important contacts:

​If you forgot your business ID number, need to get one, or have questions about the process:
  • ​Online at bis.calgary.ca
  • In person at the Planning Services Centre located on the third floor of the Calgary Municipal Building at 800 Macleod Trail S.E.
  • Call Business License & Registration
    403-268 -5311
​If you forgot your primary email address, need to register it, or have questions about this process:
  • Send an email to BusinessRegistry@calgary.ca; or 
  • Register online at Calgary.ca/businessemail
  • Call Business License & Registration 403-268 -5311
​If you need to set up your myID business account, are having technical issues, or have questions about this process: ​Call 311 or visit myid.calgary.ca using your existing business ID number and your registered email address. Once you have registered, an activation code and link will be emailed to the registered business primary email address.
​If you have questions about FIMS ​Send an email to fims@calgary.ca.