Every Calgary Transit customer deserves to feel safe when riding with us. To report a Transit safety concern text 74100 or use the help phone/button on CTrains and platforms.
For emergencies call 9-1-1.
How does the text service work?
Where are help phones/buttons located?
What happens when you report a safety concern?
When should I text/call Transit Watch and when should I call 911?
The Transit Watch service is for immediate safety and security issues, such as disorder, infrastructure issues, broken glass, ice or harassment. For general information like route or schedule inquires, customers should continue to use our app, website, Twitter or call us at 403-262-1000.
In situations where they feel that their safety is threatened, customers are reminded to always call 911.
Will it cost me anything on my phone bill to text the service?
Standard rates apply. Check with your wireless provider if short codes carry any extra charges.