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Inspections

Important terms

Safety codes officer: a building and trade inspector who can issue permits, as well as inspect the construction, installation, operation and maintenance of structures and systems to ensure compliance with the relevant codes, standards and regulations.

Development inspector: consists of two groups; the group who issues development completion permits confirms that the development has been completed according to the approved plans and conditions of the development permit. The second group handles complaints related to the Land Use Bylaw.

Before you start

City inspections are intended to ensure safety and compliance with all relevant bylaws and safety codes

City inspections are different than third-party home inspections. The City ensures that the minimum safety standards of construction are met. For information regarding third-party home inspections, visit buying and selling your home.

Why you require an inspection

Inspections are part of the permit process and are include in the permit price. Your permit is not complete until your work has passed all required inspections.

Safety codes officers verify that your completed work meets safety standards and they can assist if you have encountered problems with your project. Having permits approved and completed can allow future buyers to verify that your work was inspected by The City.

Remember, any work completed on your home is ultimately the owner’s responsibility. If you’re working with a contractor, setting your expectations at the beginning of the project in a written contract is a good way to protect your investment. For more tips, visit hiring a contractor​.

Types of inspections

Building, electrical, plumbing, gas and mechanical: These inspections are required at different stages of construction, depending on the type of permit and the scope of work.

For more information on these types of permits, visit calgary.ca/myhome.

Unsafe construction or building without a permit: These non-permit inspections are conducted by a safety codes officer for work which has been started without the proper permits. If infractions are found, the inspector will issue warnings or potential fines until proper permits have been obtained.

To file a complaint regarding work without a permit, please contact 311. To follow up on a notice regarding building without a permit, please contact the inspector listed on the notice document.

Development completion: Development completion inspections are conducted by a development inspector and are to be completed after the construction of a project which required a development permit. A development completion permit is issued by the inspector to confirm that what was constructed is in accordance with the approved plans and conditions of the development permit.

For more information about the development completion process, see development completion permits

Development compliance: Development compliance inspections are conducted by a development inspector to follow up on complaints related to the Land Use Bylaw. These inspectors may issue warnings or tickets to bring developments into compliance with the bylaw.

To make a complaint regarding Land Use Bylaw infractions, please contact the Planning Services Centre at 403-268-5311.

Secondary suite safety: An inspection for people with existing secondary suites who are unsure of specific building code-related work for their suite. A safety codes officer will advise on what work needs to be done in a building permit application.

To request a suite safety inspection, please contact 311.

For more information on creating a safe and legal secondary suite, visit secondary suites and backyard suites.

Condominium: A condo inspection is conducted by a development inspector and is required to ensure the number of dwelling units and the number and location of visitor and handicapped parking stalls matches the approved development permit.

To book a condominium inspection, please contact the Planning Services Centre at 403-268-5311.

Scheduling a building or trade inspection

To receive an inspection for any business day you must book before 2 p.m. the previous business day. For example, book by 2 p.m. on Friday for a Monday inspection.

Registered business owners

If you’ve signed up for ePermit​, visit inspections.calgary.ca on your mobile device or vista.calgary.ca on your desktop computer.

  • Book, reschedule and cancel phase and out of sequence inspections online.
  • View what inspections are available for your current project.
  • Receive instant scheduling confirmation.
  • View inspection status and results online.

Other permit holders

If you are not an ePermit user, log on to vista.calgary.ca using your job access code to book inspections.

  • Book phase inspections only.
  • No ability to schedule or cancel inspections.
  • No ability to view inspection status.

Alternatively, you can contact 311 to request your inspection.

  • Book or cancel over the phone, by providing your permit number, address and type of inspection required.

Canceling an inspection

Safety codes officers cannot cancel an inspection. ePermit inspections may be cancelled online via ePermit Inspections. All other inspections may be cancelled by contacting 311 no later than 8 a.m. on the day of the inspection. Inspections cancelled after this deadline may be subject to a reinspection fee.

Documents needed at an inspection

When your inspector arrives, you will need:

  • Approved drawings
  • Permit conditions

If there are structural changes, you may need a field review by your engineer on-site. If you are required to provide this document, it will be listed in the permit conditions.

Possible inspection outcomes

Once the inspector has completed their review, they will leave an inspection report that identifies any items to be corrected. An inspection may have one of three outcomes:

  • Acceptable: you do not have any deficiencies that need to be corrected. At this point, the permit is considered complete.
  • Acceptable with conditions: minor deficiencies have been found, but they are not significant enough for a re-inspection. It is the owner’s responsibility to correct these deficiencies.
  • Not acceptable: multiple items that need correction have been found. A re-inspection is necessary before proceeding further.

Inspections for renovation work already completed

Work previously completed without permits can be inspected by The City, if the proper permits are obtained. The building permit application can be submitted by the homeowner. The applicant must provide the same requirements as an application for new work. This process may require framing concealed by drywall to be exposed for the purpose of the inspection.

Trade permits like electrical, plumbing, gas, or mechanical, can be obtained once the work has been concealed. A homeowner’s permit cannot be issued for work that has been done without necessary trade permits. To have the inspection completed, the owner must hire a licensed trade contractor. The contractor will have to obtain the permit and check that the work complies with applicable codes. However, the homeowner is still ultimately responsible for any previously concealed work.

Visit calgary.ca/homeimprovement​ for information about your project.​