Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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Calgary Police Service

Victim resources - Assault, harassment and threats

No one has the right to harm you or cause you to live in fear. Physical assault, harassment and threats are criminal actions - if you've suffered any of these, please report it to the police.

Community resources

Connect Line
Telephone: 403-234-7233

  • One phone call connects you to Calgary’s network of services and support.
  • Provides access to comprehensive services and support for those impacted by domestic violence, sexual violence and sexual abuse.

Alberta Government Family Violence Supports
Toll-free Family Violence Info Line: 
310-1818 (call or text)

  • Find supports and financial help for helping you find safety and get set up – including getting help with costs to leave.

Counselling resources for adults

The Distress Center
24-hour crisis line: 403-266-HELP (4357)

  • 24-hour information and support.
  • Access to free counseling services for individuals, groups and families.

Calgary Counselling Centre
Telephone: 833-827-4229 (business hours)

  • Long term counseling for individuals, families or couples.

Wood's Homes - Eastside Community Mental Health Services
Telephone:: 403-299-9699 (8 a.m. - 11 p.m. 7 days a week)
Text: 587-315-5000 (9 a.m. - 10 p.m. 7 days a week)
Address: 255, 495 36 St. N.E., Northgate Mall

  • No fee - immediate walk-in counseling for youth, individuals and families.
  • Walk-In: Tuesdays 11a.m. - 7p.m., Saturdays 11a.m. - 5p.m.

Calgary Immigrant Women’s Association
Telephone: 403-263-4414

  • Professional, culturally-sensitive counselling for immigrant women and their families who are experiencing transition challenges, relationship problems, abuse and trauma.

Calgary Seniors' Resource Society - Senior Connect
24-hour seniors' help line: 403-264-7700
Telephone: 403-266-6200

  • Helps seniors who might be at risk to connect to community support services that help them to live safely and independently in their homes.

Kerby Elder Abuse Line
24-hour crisis line: 403-705-3250

  • 24-hour crisis line with access to the Elder Abuse Response Team and Kerby Rotary House Shelter.

Counselling resources for children and youth

Kids Help Phone
24-hour crisis line: 1-800-688-6868

  • 24-hour online and counseling available for those 5-20 years old.

24-hour crisis line: 1-403-264-8336 (TEEN)

  • 24-hour information and support for teens.
  • Peer support 5 - 10 p.m. daily, online or over the phone.

Alberta Children's Hospital - Child Abuse Service
Telephone: 403-955-5959

  • Treatment for children 0-12 who have been abused or at risk for being abused.

Safety resources

Sherriff King - Safety Planning
24-hour crisis line: 403-266-0707

Bullying Helpline: 1-888-456-2323

Alberta Solicitor General and Public Security: Crime Prevention

Calgary Police Crime Prevention Team
Telephone: 403-428-8150

  • Crime mapping is available on the CPS homepage. Shows crime data within the last six months in every community of Calgary.

Resources for court appearances

Victim Assistance Support Team - Court Support Program
Telephone: 403-428-8398

  • Providing information on the criminal justice system; court updates; court orientation and court accompaniment for families of homicide victims, as well as witnesses subpoenaed to testify at preliminary hearings or trial.

Court prep for children, teens and parents
Telephone: 403-289-8385

  • Providing tools and resources to help children and teens prepare for their day in court.

Calgary Crown Prosecutor’s Office - Public Assistance Unit
Telephone: 403-297-8444

  • Providing information on court proceedings to victims and witnesses during the Criminal Justice process. We liaise between the witnesses and the crown prosecutors as they are unable to communicate directly.


In an emergency always call 911

Non-emergency 403-266-1234