Victim resources - Assault, harassment and threats
No one has the right to harm you or cause you to live in fear. Physical assault, harassment and threats are criminal actions - if you've suffered any of these, please report it to the police.
Community resources
Connect Line
Telephone: 403-234-7233
- One phone call connects you to Calgary’s network of services and support.
- Provides access to comprehensive services and support for those impacted by domestic violence, sexual violence and sexual abuse.
Alberta Government Family Violence Supports
Toll-free Family Violence Info Line: 310-1818 (call or text)
- Find supports and financial help for helping you find safety and get set up – including getting help with costs to leave.
Counselling resources for adults
The Distress Center
24-hour crisis line: 403-266-HELP (4357)
- 24-hour information and support.
- Access to free counseling services for individuals, groups and families.
Calgary Counselling Centre
Telephone: 833-827-4229 (business hours)
- Long term counseling for individuals, families or couples.
Wood's Homes - Eastside Community Mental Health Services
Telephone:: 403-299-9699 (8 a.m. - 11 p.m. 7 days a week)
Text: 587-315-5000 (9 a.m. - 10 p.m. 7 days a week)
Address: 255, 495 36 St. N.E., Northgate Mall
- No fee - immediate walk-in counseling for youth, individuals and families.
- Walk-In: Tuesdays 11a.m. - 7p.m., Saturdays 11a.m. - 5p.m.
Calgary Immigrant Women’s Association
Telephone: 403-263-4414
- Professional, culturally-sensitive counselling for immigrant women and their families who are experiencing transition challenges, relationship problems, abuse and trauma.
Calgary Seniors' Resource Society - Senior Connect
24-hour seniors' help line: 403-264-7700
Telephone: 403-266-6200
- Helps seniors who might be at risk to connect to community support services that help them to live safely and independently in their homes.
Kerby Elder Abuse Line
24-hour crisis line: 403-705-3250
- 24-hour crisis line with access to the Elder Abuse Response Team and Kerby Rotary House Shelter.
Counselling resources for children and youth
Kids Help Phone
24-hour crisis line: 1-800-688-6868
- 24-hour online and counseling available for those 5-20 years old.
ConnecTeen
24-hour crisis line: 1-403-264-8336 (TEEN)
- 24-hour information and support for teens.
- Peer support 5 - 10 p.m. daily, online or over the phone.
Alberta Children's Hospital - Child Abuse Service
Telephone: 403-955-5959
- Treatment for children 0-12 who have been abused or at risk for being abused.
Safety resources
Sherriff King - Safety Planning
24-hour crisis line: 403-266-0707
Bullying Helpline: 1-888-456-2323
Alberta Solicitor General and Public Security: Crime Prevention
Calgary Police Crime Prevention Team
Telephone: 403-428-8150
- Crime mapping is available on the CPS homepage. Shows crime data within the last six months in every community of Calgary.
Resources for court appearances
Victim Assistance Support Team - Court Support Program
Telephone: 403-428-8398
- Providing information on the criminal justice system; court updates; court orientation and court accompaniment for families of homicide victims, as well as witnesses subpoenaed to testify at preliminary hearings or trial.
Court prep for children, teens and parents
Telephone: 403-289-8385
- Providing tools and resources to help children and teens prepare for their day in court.
Calgary Crown Prosecutor’s Office - Public Assistance Unit
Telephone: 403-297-8444
- Providing information on court proceedings to victims and witnesses during the Criminal Justice process. We liaise between the witnesses and the crown prosecutors as they are unable to communicate directly.