Police Information Checks
For assistance please contact Police Information Check at firstname.lastname@example.org
Police Information Checks are processed in date order. We are currently experiencing high volumes. We will not respond to status inquiries unless a full month has passed from the date your application was submitted. Once you have applied, please be sure to follow any further instructions you receive. Your patience is appreciated while we process your application.
Results are available in your account for 60 days from completion. Please make sure you download and save a copy within this timeframe if desired. Your certificate will not be accessible in your account past 60 days, however will be accessible if saved to a personal desktop or folder.
Applications will not be processed immediately or expedited. We process all applications in date order of being received.
About Police Information Checks
Police Information Checks are more than a Canadian criminal record check. Also known as a Police Information Check (PIC), information is searched from three databases and the results will be provided on a Calgary Police Service certificate letter. Disclosure will include Canada-wide Criminal Record History, Vulnerable Sector Search (if required) and Police History; this includes Local Police Information and Alberta Provincial court records. We do not disclose results to a third party.
The Calgary Police Service processes Police Information Checks for employment, volunteer opportunities and other relevant purposes, as well; provides Police Record Check information for persons applying for a record suspension (formerly a Pardon).
Are you security personnel, a locksmith or a private investigator?
If you have any questions about licensing processes under this legislation please contact Alberta Solicitor General and Public Security's Licensing Department toll-free at 1-877-462-0791.
Did you receive an attend letter?
If you receive an "attend" letter after submitting your application, follow the instructions and click here to make an appointment at Westwinds location only.
What databases are searched?
The Calgary Police Service uses three search mechanisms:
- S.E.N.T.R.Y. - Local records of the Applicant's involvement with Calgary Police Service (Police Record Management System)
- J.O.I.N. - The Alberta court system (Justice Online Information Network)
- C.P.I.C. - The Canadian Police Information Centre system and R.C.M.P. National repository in Ottawa.
This Police information check only provides information found at the time of the check, on the above listed systems. The Calgary Police Service does not guarantee completeness of the information, as we are limited to information available on these systems.
This check does not include information found in any other jurisdiction's local police information system; nor does it include court information from any other provinces, except convictions registered on the National Repository for Canada and information entered onto the Canadian Police Information Centre System.
What disclosures are included?
- Criminal Records - Adult and Youth (includes indictable, dual procedure and summary conviction offences)
- Pending and outstanding charges
- Outstanding warrants for arrest Canada-wide
- Police Files/Information Reports: Relevant occurrences – this may include any interactions an individual has had with police as being disclosed, including mental health occurrences, if they are deemed to be relevant. A relevant occurrence may not have resulted in charges being laid, but will be disclosed if relevant or there is a potential risk to public safety
- Records of not criminally responsible by reasons of Mental Disorder pursuant to s.16(1) cc (disclosed if relevant)
- Judicial Orders while in effect: probations, prohibitions, peace bonds and recognizance conditions
- Vulnerable Sector Records (pardoned sex offender)
- Absolute Discharge for one year period
- Stay of Proceedings for one year period
- Conditional Discharge for three year period
- Alternative Measures for one year period
- Alberta Provincial Police Information Check Disclosure Procedures