Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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Calgary Police Service

Victim resources - Domestic violence

The Calgary Police Victim Assistance Support Team defines 'domestic violence' as any assault occurring between intimate partners. This include past, present or potential partners, as well as same sex couples.

Community resources

Connect Family & Sexual Abuse Network
For questions about sexual abuse and sexual assault please call 403-237-5888 or 1-877-237-5888 (Toll Free in Alberta)
For questions about domestic and relationship abuse please call 403-234-7233(SAFE) or 1-866-606-7233 (Toll Free in Alberta)

  • One phone call connects you to Calgary’s network of services and support.
  • Provides access to comprehensive services and support for those impacted by domestic violence, sexual violence and sexual abuse.

Alberta Works - Support for Albertans Fleeing Abuse
24-hour line: 1-866-644-5135

  • Albertans in abusive situations can get help 24 hours a day, seven days a week through Alberta Works.
  • If eligibility criteria are met, funding is available to help people get to safety, set up a new household or start a new life.

Centre for Newcomers Calgary
Telephone : 403-537-8806
Direct Line to Settlement Practitioner: 403-537-8806

  • Provides information and workshops for new Canadians on needs-based settlement services and mental health supports to help clients learn about other resources available to them.
  • Assists clients with decision making and provides referrals to external resources as needed.
  • Works closely with agencies that provide mental health support to provide education and workshops.
  • Can be accessed by phone or walk-in at 1010, 999 – 36 Street N.E.

Counselling resources for adults

The Distress Center
24-hour crisis line: 403-266-HELP (4357)

  • 24-hour information and support.
  • Access to free counseling services for individuals, groups and families.

Calgary Women's Emergency Shelter
24-hour family violence help line: 403-234-SAFE (7233) or toll-free 1-866-606-7233

  • Counselling free of charge to those requiring service.
  • Community Services Counselling: 403-234-SAFE (7233)

Calgary Counselling Centre
Telephone: 833-827-4229 (business hours)

  • Long term counseling for individuals, families or couples.

Woods Homes
 403-299-9699 (8 a.m. - 11 p.m. 7 days a week)
587-315-5000 (9 a.m. - 10 p.m. 7 days a week)
255, 495 36 St. N.E., Northgate Mall

  • No fee - immediate walk-in counseling for youth, individuals and families.
  • Walk-In: Tuesdays 11a.m. - 7p.m., Saturdays 11a.m. - 5p.m.

Calgary Immigrant Women’s Association
Telephone: 403-263-4414

  • Professional, culturally-sensitive counselling for immigrant women and their families who are experiencing transition challenges, relationship problems, abuse and trauma.

Calgary Seniors' Resource Society - Senior Connect
Telephone: 403-266-6200

  • Helps seniors who might be at risk to connect to community support services that help them to live safely and independently in their homes.

Kerby Elder Abuse Line
24-hour crisis line:

  • 24-hour crisis line with access to the Elder Abuse Response Team and Kerby Rotary House Shelter.

YWCA of Calgary
24 – hour crisis line: 403-266-0707

  • Counselling services for women and their families
  • Group and individual programs facilitated by qualified therapists

Counselling resources for children and youth

Kids Help Phone
24-hour crisis line: 1-800-688-6868

  • 24-hour online and counseling available for those 5-20 years old.

24-hour crisis line: 1-403-264-8336 (TEEN)

  • 24-hour information and support for teens.
  • Peer support 5 - 10 p.m. daily, online or over the phone.

Alberta Children's Hospital - Child Abuse Service
Telephone: 403-955-5959

  • Treatment for children 0-12 who have been abused or at risk for being abused.

YWCA of Calgary
24-hour crisis line: 403.266.0707

  • Mindful Families, group and individual programs to support children exposed to family violence or other traumas
  • Visitation Services programs available for children and families experiencing volatile custody/parenting relationships

Domestic abuse shelter

Calgary Women's Emergency Shelter
24-hour line: 403-234-SAFE (7233) or toll-free 1-866-606-7233

The YWCA Sheriff King Home
24-hour crisis line: 403-266-0707

Awo Taan Healing Lodge Society
Telephone: 403-531-1970 ext. 200

Wheatland Shelter, Strathmore (accepts men)
24-hour crisis line: 403-934-6634 or toll-free 1-877-934-6634

Kerby Rotary House (55+ shelter)
24-hour crisis line: 403-705-3250

Discovery House (Second stage shelter & counseling)
Telephone: 403-670-0467

Shelter for pets

Calgary Humane Society - Emergency Boarding Program
Non-emergency telephone: 403-723-6027
Emergency telephone: 403-205-4455

Respite for parents

Children's Cottage
Services: crisis nursery, respite care, family support
Telephone: 403-233-2273

Resources for safety

Resources for court

Telephone: 403-206-2100

  • Caseworkers support and ensure victim's interests are considered in the court's decision.
  • Providing safety planning; understanding of the court process; referrals to community and legal resources; counselling and treatment needs; advocacy and immigration status updates.

Domestic Violence Legal Intervention Program through Calgary Legal Guidance
Telephone: 403-716-6478
Fax: 403-234-9299

  • Specializing in legal information and assistance for adult victims of domestic violence.

Calgary Women's Emergency Shelter - Court Program
24-hour line: 403-234-SAFE (7233) or toll-free 1-866-606-7233

  • Coordinated, early, and ongoing intervention for women and their children who have or are currently experiencing family violence and need to access legal services to ensure the safety of their family. Criminal and Civil court matters.

Victim Assistance Support Team - Court Support Program
Telephone: 403-428-8398

  • Providing information on the criminal justice system; court updates; court orientation and court accompaniment for families of homicide victims, as well as witnesses subpoenaed to testify at preliminary hearings or trial.

Child Witness Court Preparation Court Program
Telephone: 403-289-8385

  • Providing tools and resources to help children and teens prepare for their day in court.

Calgary Crown Prosecutor’s Office - Public Assistance Unit
Telephone: 403-297-3912 / 403-297-3913

  • Providing information on court proceedings to victims and witnesses during the Criminal Justice process. We liaise between the witnesses and the crown prosecutors as they are unable to communicate directly.

Family Law Office
Telephone: 403-297-6380

  • Provide information about your legal options and provide referrals to supporting agencies, including Legal Aid Alberta
  • Provide duty counsel to help you apply for, confirm, or revoke an Emergency Protection Order (EPO) under the Protection Against Family Violence Act
  • Assist you with EPO documents and court procedures and speak on your behalf in court at confirmation hearings


In an emergency always call 911

Non-emergency 403-266-1234