Calgary Police Service

Bike Index

Calgary Police Service Partners with Bike Index

The Calgary Police Service (CPS) has partnered with Bike Index, a free, online bike registration service, to aide in returning stolen bikes recovered by the CPS back to their rightful owners. 

We hope that by partnering with Bike Index we will be able to return more of the stolen bikes our officers recover back to rightful owners in our city.  

Bike thefts in Calgary have always been an issue, however we have seen a growing trend of this crime in our city in the last few years which prompted CPS members to explore what could be done to address the issue and better support victims.

A Bike Index pilot project, launched by a small group of CPS officers in 2019, showcased considerable success using Bike Index as an added investigative tool for officers who had recovered stolen bikes. In May 2020 alone, officers returned over $12,000 worth of bikes to Calgarians with the help of Bike Index.

On average, approximately 2,900 bikes were reported stolen to the CPS each year between 2015 and 2018, with a return rate of approximately 12 per cent of those recovered. An important step in returning stolen bikes back to their rightful owners is that officers require owners to supply their bike’s serial number, which unfortunately can often escape some owners. 

By registering a bike with Bike Index, bike owners are provided with easily accessible documentation of their bike’s information and serial number, which can be looked up by police and aide in a stolen bike’s return to its rightful owner. 

You will be asked to provide the make, model, colour, serial number and other defining characteristics of your bike, as well as provide photos, if possible, and a phone number or email for police to contact you should your stolen bike be recovered.

Bike Index is a free, voluntary, universal bike registration database used by individual bike owners, bike shops and police services. If a registered bike is stolen, an owner can login and make note that their bike is missing. In the event it is recovered by police, or looked up by an unsuspecting buyer, its status on Bike Index will appear as stolen and alert those searching that serial number.

It is important to note that Bike Index does not replace the need for citizens to report their stolen property to the CPS, however it is an added method to report and recover stolen bikes. 

All information registered with Bike Index is hosted by Bike Index only. The CPS is simply a third-party partner of Bike Index and the only information officers have access to is the serial number and discerning characteristics of the bike, as well as the bike owner’s phone number or email in the event officers need to contact the owner and return their stolen bike. 

Bike Index stickers can be picked up at local CPS district offices as well as participating bike shops in Calgary. The stickers connect registered bikes to user accounts and often act as a deterrent to thieves. 

Still have questions about using Bike Index?

Register your bike

Register your bike, or learn more about Bike Index.


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