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Property tax - frequently asked questions

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Frequently asked questions about property tax

Do you have questions about your property taxes? Read our frequently asked property tax questions below.

Property tax changes

Why is the residential property tax rate increasing?

There are two reasons:

  1. Calgary continues to grow and we have to catch up to accommodate that growth. Having more residents puts added pressure on facilities and infrastructure not built to handle that increased use. At the same time, the economic downturn has caused City revenues to drop below budgeted levels, which means property taxes have to fill in some of that gap.

  2. The provincial property tax set by the Alberta Government has increased by $69.6 million since last year. Approximately 40 per cent of residential property tax is sent to the Alberta Government, while the remaining 60 per cent remains with the City to help fund municipal services. The amount of the Province's requisition is not subject to review or approval by City Council.

City Council sets the property tax rate based on many factors, including citizen priorities and the level of satisfaction with City services. Council reduced the 2016 municipal tax rate from 4.7 per cent to 3.5 per cent to assist property owners without impacting the delivery of City services or service levels.

Learn how The City determines the property tax rate

Why is the non-residential property tax rate increasing?

Currently, some businesses pay both business tax, and non-residential property taxes. In 2014, Council adopted recommendations to combine business and property taxes into a single, easy-to-understand tax system. The first transfer occurred in 2014 with 10 per cent of business tax revenues transferred to non-residential property tax. The last transfer will occur in 2019, resulting in the elimination of the business tax.

To date there has been a 40 per cent decrease in the business tax and an increase in the non-residential tax rate of approximately 9.2 per cent from 2013 levels.

Learn more about the Business Tax Consolidation.

Tax bill

Where do I get my tax bill?

Property tax bills and account information are not available online. Property tax bills are mailed in May. Property owners who have not received a tax bill by the first week of June can contact Property Tax to request a copy of the bill. Property taxes must be paid by June 30, 2016 to avoid a seven per cent late payment penalty.

You can also change the mailing address that your property tax bill and assessment are sent to. 

How do I pay my tax bill?

The City of Calgary offers a variety of property tax payment options to pay The City directly or through your bank. Credit cards cannot be used to pay property tax.

The Tax Instalment Payment Plan (TIPP) is a popular program that allows you to pay your property tax on a monthly basis instead of making one payment in June. Your payment automatically comes out of your chequing account the first day of every month, making paying your property tax easier.

Where do my property tax dollars go?

The funds collected through property tax are generally split between the Alberta Government and The City. Approximately 40 per cent of the residential property tax collected is sent to the Alberta Government to meet the provincial property tax requisition and 60 per cent remains in Calgary to help fund municipal services. 

Learn how your tax dollars are invested and get your tax breakdown.

View the 2015 City of Calgary Annual Report - Pride. Purpose. Progress.

Property assessment

Where can I find my property’s assessed value?

You can find your, and any Calgary property's assessed value online using Assessment Search. You do not have to log in to search for assessed values. However, for more detailed information (including your previous year's assessment, your tax information and specific property details) you can log into Assessment Search using your City myID account.

For more information on how to use Assessment Search, see the help guides for property owners and business owners.

How does my property assessment relate to my property taxes?

Property assessment is used to determine your fair share of the tax, relative to all properties in Calgary. Once Council has set the tax rate, your assessment is then multiplied by the tax rate and the result is your share of property tax shown on your tax bill.

Assessments are based on the fair market value of your property last July 1. Real estate data on all properties sold in Calgary in the previous three years are analyzed. Your individual assessment comes from the analysis of sold properties in your neighbourhood that are very similar to yours.

You can search for your current property assessment using Assessment Search.

Learn how your property is assessed.

Why did my property tax increase when the value of my property assessment stayed the same or decreased from 2015?

Your property assessment reflects your share of the tax, relative to all properties in Calgary. If your assessment stayed the same or even increased in the same proportion as all other properties, you won't see a tax increase – if The City and the Alberta Government don't need additional revenue.

However, if your property assessment decreased relative to all properties in Calgary, your property tax could still increase if additional revenue is required to fund municipal services and provincial education. The amount of the increase will depend on how much your assessment decreased, relative to all properties.

Learn more about how your assessment can affect your property taxes.

Property tax assistance

What if I'm having problems paying my taxes?

Under The City’s Property Tax Assistance Program, residential property owners of any age may be eligible for a credit/grant of the increase on their property tax account. Visit Fair Entry for more information or call 311.
Seniors may be eligible for provincial support through the Seniors Property Tax Deferral Program.
If you are in need of immediate assistance, call 211 or visit for information on all support options available.

Who can I call if I have other questions?

If you still have questions about your property taxes, contact 311.