Caution | Outdoor water restrictions in effect

Stage 2 Outdoor Water Restrictions are in effect. Learn more about what you can do during this stage.

Learn more
Calgary Police Service

Misconduct Concerns

Calgary Police Service Conduct Concerns

On average, about 0.11 per cent of the calls for service we attend result in formal complaints. These concerns are raised by the public, partner agencies, other police officers, supervisors or our leadership. 

In 2023, about 0.04 per cent of the calls for service we attended resulted in formal complaints. These concerns are raised by the public, partner agencies, other police officers, supervisors or our leadership. 

Most concerns are dealt with informally, typically by explaining police procedures, facilitating an informal conversation between involved parties, or by the officer’s supervisor addressing the issue. These informal resolutions allow citizens to learn why officers responded the way they did and provide officers with immediate correction if they have made a mistake.

Some conduct concerns require a formal investigation and disciplinary process to properly be resolved. 

Reports

Professional Standards Section annual reports show how many complaints, concerns and compliments we receive each year. They also show how these files were addressed by the Professional Standards Section and Chief Constable:

CALL YOUR LOCAL POLICE

In an emergency always call 911

Non-emergency 403-266-1234