Accountability is one of our core values. Our philosophy of policing is built on the principles created by Sir Robert Peel in 1829, including the fundamental belief that our ability to perform our duties is dependent on public approval of our actions.
Reporting to you on our actions is an important way we work to maintain your trust.
How we are held accountable
Police oversight in Alberta allows both for civilian oversight and an arms-length separation between law enforcement and other branches of government so that our political neutrality is protected.
Several bodies work together to set the overall standards, budgets and policies that direct our actions.
Key statistics - 2022
534,041 calls for service
0.06% result in a formal complaint
52% of files closed within 12 months
39% of files in 2022 resolved utilizing Body Worn Camera
Expectations are set for us by:
Sets the overall standards for policing and police oversight in Alberta
Sets our overall budget and appoints Calgary Police Commission members
Allocates our budget, creates policies, monitors complaints, hires and provides high-level direction to our Chief Constable
Helps ensure we understand community needs through multiple advisory boards and constant dialogue with community partners
Our actions are reviewed by:
Issues warrants, conducts trials, rules in lawsuits and rules on the legality of our actions in investigations and arrests
Independently investigates serious or sensitive police misconduct, including incidents causing death or serious injury
Holds officers accountable through internal discipline outlined in the Alberta Police Act
Hears appeals on how serious police misconduct complaints were handled and ensures our complaints process is fair and legal
Celebrates successes and challenges failings through both social and traditional media
Community accountability resources
Budget and priorities
Our total budget is set by Calgary City Council and how we spend it is approved by the Calgary Police Commission.
We are constantly improving and are sometimes given recommendations or direction on things we need to change to better meet the public’s expectations.
Compensation for police officers and civilian employees aligns with the City of Calgary’s compensation philosophy, policies, procedures, and negotiated collective agreements.
On average, about 0.11 per cent of the calls for service we attend result in formal complaints.
Formal Complaint Outcome reports show how formal investigations were resolved.
Use of Force
Officers are required to report any use of force beyond handcuffing and basic physical control techniques.
InfoPosts are an intelligence gathering tool used to collect information that may be of value to police. Street checks and officer contacts are reported through InfoPosts.
Public and Employee Surveys
Each year the Calgary Police Commission (CPC) conducts public and employee satisfaction surveys. The results can be found here.