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Calgary Police Service

Community Accountability

Calgary Police Service Community Accountibility

Accountability is one of our core values. Our philosophy of policing is built on the principles created by Sir Robert Peel in 1829, including the fundamental belief that our ability to perform our duties is dependent on public approval of our actions.

Reporting to you on our actions is an important way we work to maintain your trust.

Key statistics

In 2019:

605,687 public interactions

0.2% resulted in a complaint

939 involved force beyond handcuffing and basic control

15,152 street checks recorded

25% of those checked were Indigenous or a visible minority

How we are held accountable

Police oversight in Alberta allows both for civilian oversight and an arms-length separation between law enforcement and other branches of government so that our political neutrality is protected. 

Several bodies work together to set the overall standards, budgets and policies that direct our actions.

Expectations are set for us by:


Alberta Ministry of Justice and Solicitor General:

Sets the overall standards for policing and police oversight in Alberta

Calgary City Council:

Sets our overall budget and appoints Calgary Police Commission members

Calgary Police Commission:

Allocates our budget, creates policies, monitors complaints, hires and provides high-level direction to our Chief Constable

The Public:

Helps ensure we understand community needs through multiple advisory boards and constant dialogue with community partners

Our actions are reviewed by:


Alberta Courts:

Issues warrants, conducts trials, rules in lawsuits and rules on the legality of our actions in investigations and arrests

Alberta Serious Incident Response Team:

Independently investigates serious or sensitive police misconduct, including incidents causing death or serious injury

Our Professional Standards Section:

Holds officers accountable through internal discipline outlined in the Alberta Police Act 

Law Enforcement Review Board:

Hears appeals on how serious police misconduct complaints were handled and ensures our complaints process is fair and legal

Media:

Celebrates successes and challenges failings through both social and traditional media

Community Accountability Resources

Use of Force

Officers are required to report any use of force beyond handcuffing and basic physical control techniques.

InfoPosts

InfoPosts are information collected on citizens through officer contacts.

Misconduct concerns

On average, about 0.2 per cent of the interactions we have with the public result in conduct concerns being raised.

Formal discipline

Formal Complaint Outcome reports show how formal investigations were resolved.

Budget and priorities

Our total budget is set by Calgary City Council and how we spend it is approved by the Calgary Police Commission.

Compensation

Compensation for police officers and civilian employees aligns with the City of Calgary’s compensation philosophy, policies, procedures, and negotiated collective agreements.

Police reform

We are constantly improving and are sometimes given recommendations or direction on things we need to change to better meet the public’s expectations.

CALL YOUR LOCAL POLICE

In an emergency always call 911

Non-emergency 403-266-1234