Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

Learn more
Calgary Police Service

Calgary Police Service Alarm Permits

Alarm permit online services

You can apply for, renew, update and pay for your alarm permit online.

Go to services

Get or renew a permit

Apply for or renew an alarm permit

Learn how we respond to alarms and manage false alarm calls

View information

Residential and commercial properties are required to have an alarm permit for each alarm system on the premises. This promotes the responsible use of alarm systems in our city.

People who have alarms and alarm companies are both involved in the permitting process and need to be aware of how our officers are dispatched to alarms. 

Calgary’s Alarm Services Bylaw was changed in May 2016, updating how and when police officers respond to alarms. The change has helped better manage police resources, allowed us to recover the cost associated with alarm calls, and facilitated an improved service to permit holders and licensed alarm companies.

Prior to these changes, we responded to approximately 45 alarm calls each day. Of these calls, 96 per cent were false alarms. It takes significant police resources to clear a false alarm call, which can take officers away from legitimate emergencies or crimes in progress.

Contact us

If you have any questions about the alarm permit process, please contact us: 

Alarm Permit Team


In an emergency always call 911

Non-emergency 403-266-1234