Interview tips and protocol

Preparing

Visit The City of Calgary careers website, Help in Applying/FAQ, and “Prepare for an Interview (e-learning)” module.
Print off and review the posting prior to the interview.
Be prepared to talk about your work experience.
Rehearse your examples as though you are telling a story before the interview.
You may want to provide a professional portfolio with examples of your past work and credentials.
Be prepared to provide three professional references.
Being well dressed and well groomed is important for first impressions.
Try your best to be five to ten minutes early. Shake hands firmly only if you are comfortable doing so.

Practice eye contact; remember to breathe; most of all…relax. • Get comfortable – consider your body language.
Take notes/names of the interview panel.
Share your examples as though you are telling a story.
Use “I” rather than “we”, “us”, “they” or “our”. After all, the interview is about you.
If you don’t understand the question, ask the interviewer to repeat/clarify.
Listen carefully and make sure you answer the question. Smile occasionally.
Accomplishment statements, which describe results, achievements, and successes from your past, make a good impact.
If you do not have a work related answer, consider sharing an example from any volunteer or school experience.
Remember, this is your opportunity to shine and make a good first impressions.
If you have a disability, we understand that disclosure to a potential employer is an important and complex decision, and it is entirely yours to make. The City of Calgary supports a diverse workforce and we encourage you to share with us any accommodation that you may need for an interview and in order to do your job.