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The Innovation Lab

The Innovation Lab helps The City of Calgary transform their programs, processes and people with Design Thinking for effective service delivery and to build a resilient city together.

We are a public-sector lab embedded in and run by The City of Calgary to bring best practices in innovation to internal City business units.

We concentrate our work in three strategic areas:


The Innovation Lab leads project teams through complex challenges by using innovation tools and methodologies, design research and data synthesis.

Professional learning

The Innovation Lab leads professional learning opportunities to strengthen skills in collaboration, design and innovation.

Innovation network

The Innovation Lab accelerates innovation at The City by designing opportunities to connect staff, projects and citizen groups.

Other ways to connect with The City

Looking for other ways to interact with The City of Calgary? Check out these other initiatives.