Planning & Development system updates
This page is designed to provide updates on planning and development services to Calgarians.
Current updates
May 27, 2026
The Vista/ePermit system, that is used by builders and contractors to apply for Residential Improvement Permits (RIPs) and Single Construction Permits (SCPs), is currently experiencing technical issues, and some applications and services may be delayed and/or temporarily unavailable.
While we work to resolve the issue, there are a couple of options to ensure you receive continued service:
- For Single Construction Permits (SCPs):
- Make an appointment and apply in person on the 3rd floor of the Municipal Building.
- Review what you need for your application, call 403 268 5343 and staff will create a OneDrive link that they will email to you.
- For Residential Improvement Permits (RIPs), please apply online at apply.calgary.ca using a MYID account. If you do not have an account, you can create one.
- We are actively testing resolutions to this issue; however, we do not have an estimated time for the system to be completely back online.
We understand this unexpected outage is an inconvenience, and we are actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding at this time and will continue to provide you with updates as they become available.
Previous updates
May 26, 2026
EPermit/Vista is experiencing technical issues, and some applications and services may be delayed and/or temporarily unavailable. We understand this is an inconvenience and we are actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding at this time and will continue to provide updates as they become available.
- For Residential Improvement Permits (RIPs), please apply online at apply.calgary.ca using a MYID account.
- For Single Construction Permits (SCPs), please consider applying in person at a service counter on the third floor of the Municipal Building. For location details and contact information, please visit Contact Planning & Development.