Building and planning live chat
We’re here to help guide you through LiveChat.
Monday to Friday: 8 a.m. to 4:15 p.m.
After hours: BuilderBot is currently being tested.
Using live chat
- In order for us to assist you better, try typing only keywords when you are chatting with BuilderBot.
- LiveChat is not for payment or application processing, although we can help direct you where to apply.
- LiveChat tends to work better using Chrome instead of Internet Explorer
- Please be advised that we encourage respectful conversations. We will not tolerate rude, offensive and disrespectful discussion, and will disconnect from the chat.
Disclaimer: This information has no legal status and cannot be used as an official interpretation of the various bylaws, codes and regulations currently in effect. The City of Calgary accepts no responsibility to persons relying solely on this information. Web pages are updated periodically.
Please note: In order to assist you sooner, we have the ability to view your message as you are typing it in the LiveChat Service prior to it being sent to us for review. However, if you do not send the message, it will not be archived. By clicking the "Start the chat" button you are agreeing to the terms and conditions.