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Media Relations

The City of Calgary values the role the media plays in keeping citizens informed. We have a team of communications professionals to work with you to answer your questions and set-up inte​rviews with appropriate subject matter experts.

All news releases are posted on The City of Calgary Newsroom.

After hours


For emerging incidents that impact public safety or essential City services, call 403-828-2954 to reach an after-hours representative.

Please note: Email inquiries and online forms received after-hours will be actioned the next business day.​​​

Additional Inquiry Directory

Inquiries handled through The City's Transportation Department include:
  • Calgary Transit
  • Roads maintenance *Seasonal After Hours snow & ice control direct telephone: 403-268-1521
  • Roads construction
  • Traffic issues (calming, light standard timing, reports/studies, pedestrian crossings)
  • Vehicle and pedestrian bridges
  • The City's Cycling Strategy & our Cycling Coordinator
Submit Inquiry Online

Email us:

Call us: 403-828-2954, option #1
Alberta Transportation (Deerfoot Trail, Stoney Trail/Ring Road) 310-0000 (toll-free within Alberta)

Graeme Mcelheran
  T: 780-415-1841
  C: 587-783-0587

Calgary Airport Authority (Airport Tunnel) Jody Moseley
  T: 403-735-5899
Calgary Parking Authority (Enforcement/Snow Route parking bans) Shelley Trigg
  T: 403-537-7099
  C: 403-540-6867
Calgary Police Service (collision stats) Media Relations
  T: 403-428-7979
Enmax (Trafflic light power outages) Doris Kaufmann Woodcock
  T: 403-689-6150
Inquiries handled through The City's Community Services Department include:
  • Calgary Community Standards (formerly Animal & Bylaw Services)
  • Calgary Emergency Management Agency (CEMA)
  • Calgary Fire Department (non-incident related inquiries i.e. Fire Safety Prevention Week)
  • Calgary Neighbourhoods, formerly Community & Neighbourhood Services (City programs)
  • Livery (Taxi & Limousine Commission/TLAC)
  • Calgary Parks
  • Calgary Housing
  • Calgary Recreation - Arts & Culture
  • Calgary 9-1-1
  • Calgary Recreation (facilities & programs)
Submit Inquiry Online

Email us:

Call us: 403-828-2954, option #2
Alberta Health Services (EMS) Bruce Conway
  T: 403-943-1212
Calgary Board of Education Communication Services 403-819-2317
Calgary Catholic School Division Janet Corsten
  T: 403-500-2534

Tania Younker
  T: 403-500-2763
Calgary Fire Department 403-264-1022

Public Information Officer:

On Duty Batallion Chief:
Calgary Humane Society 403-723-6033
Calgary Outdoor Pool Association The Calgary Outdoor Pool Association manages seven outdoor pools on behalf of The City - T: 403-207-5665
Calgary Police Service Media Relations
  T: 403-428-7979

Duty Inspector
  T: 403-428-2943
Calgary Public Library 403-260-2600
Federation of Calgary Communities 403-244-4111
Inquiries handled through The City's Utilities & Environmental Protection Department include:
  • Environmental initiatives (Greenhouse Gas Reduction Plan)
  • Waste & Recycling Services (blue, black and green carts, and waste management facilities)
  • Water Services & Water Resources (water main breaks, treatment facilities, Glenmore Reservoir)
Submit Inquiry Online

Email us:

Call us: 403-828-2954, option #3
Inquiries handled through The City's Planning & Development Department include:
  • Building Services (building code safety/inspections, construction starts, business licenses, Marijuana grow operations/designated medical marijuana properties)
  • Supporting business revitalization
  • Growth Strategies (long term planning, citywide policy, Heritage Authority/Heritage Planning & Properties)
  • Community Planning (Land Use Planning & Policy)
  • Construction values (permit values)
  • Secondary Suites
Submit Inquiry Online

Email us:

Call us: 403-828-2954, option #4
Contact The City's Corporate Media Relations Department for all general inquiries including:
  • 311 data/statistics
  • 2013 Flood Resiliency
  • Assessment
  • City Budgets & Business Planning
  • City Clerk's office (elections)
  • City Manager's office
  • Corporate Finance & Administration
  • Corporate Law
  • Corporate Properties (Plus 15, Municipal Complex)
  • Corporate Security
  • Human Resources
  • Information Technology
Submit Inquiry Online

Email us:

Call us: 403-828-2954, option #9
Mayor's Office 403-268-5622
Office of the Councillors 403-268-2430
For a Full Listing of Alberta Government Ministries visit
Office of the Premier Cheryl Oates
  T: 780-422-4905
Attainable Homes Calgary Corporation 403-265-9935
Tourism Calgary Andrea Visscher
Mgr. Public Relations
Calgary Economic Development 403-880-7040
Calgary Stampede Kurt Kadatz
  T: 403-261-0110
  C: 403-461-6647