Work-Health-Life support services

The TELUS Health program helps you and your family find solutions for a wide range of life's challenges through the Employee & Family Assistance Program (EFAP).

With access to over 20,000 clinical counsellors and certified coaches, the TELUS Health caring professionals can help you access support related to the following health and wellness services.

  • Family support services

    Receive support for what matters most and find the best local solutions for your family. Specialists will assess, identify and located caregiving services.

  • Financial support services

    Plan your finances with confidence. Services are available to help you and your family understand and solve everyday and complex financial concerns.

  • Legal support services

    Sort legal facts from fiction with expert guidance. Legal advisors can address a range of legal topics and clarify how the law applies to your specific situation.

  • Nutrition support services

    Achieve better health with nutrition support. Professionals will help you make positive changes to your diet to address weight loss or gain, eating routines and lifestyle changes.

  • Resiliency coaching

    Get a fresh perspective on your career and resiliency strategies. The program helps individuals become better able to perceive, process, and respond to stressful situations.

  • Retirement planning

    Prepare for your retirement with confidence with helpful advice and resources. Alleviate stress and apprehension with the provided tips and solutions to ensure a happy, successful transition into retirement.

Contact TELUS Health

Tip: Set up your personal account before trying to log into the app.

First time login instructions: Visit one.telushealth.com, click on “sign-up”, enter your invitation code yyc-employee ID# (e.g., yyc-123456), next create your personal login credentials. 

Questions and feedback

If you have questions, concerns or require more information about The City's EFAP services please call HR Services at 403-268-5800. Specific information will not be shared with the vendor without your consent.​

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