Egress

A host cannot rent a room that does not have one or more egress windows. (Multi-storied apartment/condo buildings have existing fire safety standards and do not need egress windows.) 

Other regulations: Egress in a multi-storied building, such as an apartment building or apartment style condominium, is regulated under the Fire codes and standards.

Ensure the safety of guests in the event of a fire or other incident where a guest would have to evacuate.​

Maximum number of guests

A host cannot allow more than two adults, not including minors​, per room. As the definition of short term rental in the bylaw is 30 days or less, longer term stays are not covered in the bylaw.

Other regulations: Fire codes and standards

Ensuring the safety of guests and neighbors by addressing overcrowding issues.​

Overlapping bookings

A host cannot allow overlapping bookings of two or more bookings for the dwelling at the same time. This means an host cannot rent out separate rooms to separate guests under separate reservations but can rent out multiple rooms as part of one guest reservation.

Ensure consumer protection of guests and transparency between host and guest while reducing community impacts.

Advertising

A host must include the business licence number in any advertising for the short term rental.

Discouraged unlicensed hosts and advise guests that properties require a business licence in Calgary. 

Emergency contact

A host must post the name, phone number and email address (in a conspicuous location) of an emergency contact person who can be reached 24 hours a day. An emergency contact template is available here​

Ensure guests and enforcement authorities can address issues if they arise.

Guest record

A host must keep a record in English and in an electronic form that is satisfactory to the Chief Licence Inspector. Hosts must keep permanent records for each transaction and provide it to the Inspector upon demand. The record must include:

• full name and email address of a paid guest
• duration of their stay
• A guest record template is available here​

Ensure transparency of hosts for guests and the Chief Licence Inspector.​

Offer a room without a window 

58.1(4)(a)

​Permit guests to sleep in a room without a window

58.1(4)(b)

Allow more than 2 adults per room

58.1(5)

Overlapping bookings

58.1(6)

Fail to include licence number on advertisement

58.1(7)

​Fail to post emergency contact information

58.1(8)

Fail to keep record

58.1(9)

Fail to provide records on demand

58.1(10)​