Information

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​The City of Calgary contact information and hours of operation

Please note: If your request requires immediate attention such as water main break, sewage backup or similar city service, please call 311 directly rather than submitting an electronic request for service.

If your subject matter is a PUBLIC SAFETY EMERGENCY, please call 9-1-1.

Looking for a specific employee or business group? Currently, The City of Calgary does not publish its phone directory on calgary.ca. Please contact 311 for assistance.​

​​ ​The City of Calgary general contact information
The City of Calgary general contact information: ​​General telephone​ undefined:
​311
403-268-CITY (2489) if calling from outside Calgary
The City of Calgary general contact information: ​TTY telephone undefined:
​403-268-4TTY (4889)
(Deaf and hard of hearing only)
The City of Calgary general contact information: ​General fax undefined: ​403-538-6111
The City of Calgary general contact information: ​General mailing address undefined:
​P.O. Box 2100, Stn. M
Calgary, Alberta, Canada T2P 2M5
The City of Calgary general contact information: ​City Hall and Municipal Complex street address undefined: ​800 Macleod Trail S.E.
The City of Calgary general contact information: ​Office hours of operation undefined:
​(City Hall - Municipal Complex)
Monday to Friday, 8 a.m. to 4:30 p.m.
The City of Calgary general contact information: Municipal Complex public access hours undefined: ​Monday to Friday, 6 a.m. to 6 p.m.

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City Hall and Municipal Complex hours of operation

Access to the Municipal Complex (800 Macleod Trail S.E.) for the public is 6 a.m. to 6 p.m., Monday through Friday. All office operations are open from 8 a.m. to 4:30 p.m. The Municipal Complex is closed to general public use after 6 p.m. weekdays, and on all weekends and holidays. Please note that this facility is governed by Municipal Bylaw 38M2012 and the Trespass to Premises Act.

Career information

Resume submissions will not be accepted through this fax number, email address or form. For career information, visit our careers pages​.

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