Every year the Mobility Department puts together a status report  that includes a series of metrics to highlight how our transportation system is performing. This report provides a snapshot of what happened over the past year and looks at travel from both a system and user perspective. It also helps guide future planning and service improvements.

Past status reports are also available to view.

2025 Highlights

Travel patterns in Calgary continue to evolve.  Calgary has experienced several years of high population growth, which has impacted how people move around the city.

Despite more people, traffic volumes on Calgary roads have remained relatively stable, while transit ridership continues to increase.

Transit ridership is expected to further increase in 2026 and beyond. This is a result of Calgary Transit’s investments in service levels and safety.

Transit measures 2022 2023 2024 2025 (Jan-Oct)
Total transit ridership 57 million 90 million 101.1 million 48.5 million
Annual revenue $126 million $154 million $162.4million $84.1 million
Vehicle 2-way average weekday volumes 2022 2023 2024 2025 (Jan - Oct)
5 Avenue Flyover (1 way) 34,560 36,120 36,280 36,790
Louise Bridge 16,220 14,550 16,080 17,430
Glenmore Tr. Causeway 72,550 77,490 87,760 91,630
McKnight Bv. west of Deerfoot Tr. 46,380 48,560 49,230 50, 260

The table above shows how many vehicles travel along select roadways on a typical weekday, in both directions.

Innovation to improve services for Calgarians

Mobility continually reviews how we provide our services. The needs of Calgarians change over time and it’s important that we ensure we’re matching their expectations of our service delivery.

Some of the key projects and work Mobility has done this year include:

  • 100% Reclaimed Asphalt Pavement (RAP) pilot: Reconstructed a low-volume roadway using 100% recycled asphalt, achieving comparable performance and reducing construction costs by about 67 per cent.
  • Hybrid RAP and hot mix asphalt pilot: Used recycled asphalt for the base layer and new asphalt for the surface on Townsend Road NE, reducing costs by about 40 per cent.
  • Full Depth Reclamation (FDR) implementation: Rehabilitated a 2.5 km section of 84 Street SE by reusing existing pavement materials, reducing costs by up to 60 per cent.
  • Improved response times for streetlight repair: Changes to service delivery reduced average response times from 66 days in 2023 to four days in 2025 and significantly lowered escalations.
  • Customer focused mobile app improvements: Updated the Calgary Parking app to improve usability, reduce minimum top-ups and support more payment options.
  • Expanded parking services and partner support: Opened new parking locations, including temporary lots on underused land, and signed new agreements with community partners to support efficient operations.

We are on track in providing services that are important to Calgarians

Many maintenance activities are driven by 311 service requests submitted by Calgarians, with the largest increases related to potholes. Even as demand for key services increases, Mobility continues to meet target service levels.

Service requests (# of requests)
Measure 2022 2023 2024 2025 (Jan - Oct)
Roadway maintenance 3,146 4,190  4,187 5,663
Pothole maintenance 2,680 7,640 12,917 5,229
Potholes repaired 16,082 33,490  37,850 28,200
Snow and ice control 6,870 8,380  8,376 9,656
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Past Mobility status reports