Caution | State of local emergency renewed until May 24, 2021

Get Coronavirus (COVID-19) updates and information on closures, cancellations and service changes.

Coronavirus (COVID-19) updates View our closures and service changes
Our organization

City Planning & Policy

City Planning & Policy

Policies, guides & plans for home, business, community & industry development

Back to Our Services

Service description

City Planning & Policy plans for the needs of current and future Calgarians. We provide a foundation for land development, community growth, mobility and business activity in Calgary.

Our plans and policies translate Council and citizen's priorities into tools for the development industry to plan and build communities providing homes and jobs to Calgarians. We collaborate with communities and industry to consider the interests of the various groups and create balanced outcomes.

City Planning & Policy also directly supports the preservation of irreplaceable heritage buildings, improved urban design and sustainability in Calgary.

Download the full service plan​​​


Service performance

in planning and development projects in 2018

Service cost

per resident

What we heard

You’ve told us you value reliability, fairness, reduced risk, convenience and reduced effort.  Through feedback from Calgarians, Council has directed us to involve citizens and communities in the future planning of their neighbourhoods; we want to create a balance between community growth and respect for the established culture and context of neighbourhoods- because you’ve told us that’s important to making Calgary a great city.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​

Council direction

Through plans and policies, this service contributes to Council's priority of creating a City of Safe and Inspiring Neighbourhoods. Council, through the actions of City Planning & Policy, works to support Calgary’s economic growth and enable local business activity. This service implements the long-term growth plans for Calgary directed by Council. The priority is on ensuring policies are effective and relevant toward enabling orderly, vibrant and sustainable growth to occur.
Have feedback about this service?

Contact 311​​​​​​​​
​​​ ​​​ ​ ​​