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Our organization

Infrastructure Support

Infrastructure Support

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Service description

Infrastructure Support provides specialized expertise to support City service delivery of energy, project and asset management, land planning management, capital construction, and policy development. 
Services we provide include: engagement, planning, design, delivery and sustainment of infrastructure assets; energy and environmental resources; development and delivery of field surveying reports; asset management and budget plans; project management; and managed access to City rights of way and infrastructure in a safe manner.

Download the full service plan​​​

Service performance

in 2017

Service cost

per employee

What we heard

You’ve said you want low-cost solutions that help you find efficiencies and highlight sustainability options. Our diverse customer base within The City and externally with industry value our knowledge and expertise, accurate information, direction and guidance, flexible capacity extension, and customized solutions. We will continue to collaborate and build partnerships with industry and the public sector to improve service delivery.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​

Council direction


Council has directed us to optimize streamlined processes, simpler and innovative business solutions and cost saving for our clients; we will continue finding and supporting efficiencies that improve the value of municipal services.

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