Insurance & Claims work with The City and City Partners to identify and mitigate risks, and address damages or potential liabilities due to municipal operations. We manage these operational risks and claims arising from daily operations through the civic insurance program. Insurance and Claims also provides an avenue for Calgarians to submit claims.
Our clients have said they’re grateful for the assistance (financially or operationally) when they sustain an insured loss or need risk management and insurance advice. We act in the best interest of all Calgarians and decisions on claims are based on legal liability. This can mean citizens are not satisfied with the outcome of our investigation- in which case the file can be escalated and reviewed to ensure you are being treated fairly.