City of Calgary services

Our organization

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Affordable Housing

Safe and affordable homes for lower-income Calgarians

Appeals and Tribunals

An impartial way to challenge City assessment, development, subdivision & more

Arts & Culture

Creating vibrant, unique and community based public art and cultural opportunities to enhance and engage you

Building Safety

Reviews and issues building permits, inspects projects under construction, and deals with site safety concerns

Business Licensing

Grants licenses and inspects business operations to ensure public safety and regulatory compliance

Bylaw Education and Compliance

Maintains standards in your community for safe, healthy and harmonious neighbourhoods

Calgary 9-1-1

Connects you with emergency services from your phone

Citizen Engagement & Insights

Safe, fair & accessible feedback & participation in our government

Citizen Information & Services

Public information & City service delivery support

City Cemeteries

Burial options and perpetual care services. Mandated by the provincial Cemeteries Act

City Planning and Policy

Give land-use policies, guidelines and plans to inform and guide the development of Calgary from homes and businesses to communities and industry

Community Strategies

Planning and policies that support all Calgarians' social wellbeing

Development Approvals

Reviews and approves all land development proposals to align with regulations, legislation, bylaws, and community fit

Economic Development and Tourism

Supporting a vibrant, diverse and resilient economy, building Calgary's global reputation and encouraging entrepreneurs. A Calgary Civic Partner

Emergency Management and Business Continuity

Handles preparation of and response to major emergencies, disasters, and City business disruptions

Environmental Management

Addresses environmental issues, risks, opportunities, and trends related to delivery of your services

Fire & Emergency Response

Responds to and addresses fires, medical emergencies, car accidents, hazardous spills and specialized rescues

Fire Inspection & Enforcement

Enhancing your safety by ensuring compliance to fire codes, minimizing fire risks and protecting lives, property and the environment

Fire Safety Education

Providing fire and life safety education and prevention to you, to create safer living in Calgary

Land Development and Sales

Development and sales of City-owned land

Library Services

Loaning books and other materials, while supporting learning, discussion, and community programs. A Calgary Civic Partner

Municipal Elections

Empowering you to cast a ballot for municipal candidates through a fair, transparent and balanced process

Neighbourhood Support

Fostering social inclusion, participation and a sense of belonging

Parking

Provides on- and off-street public parking and enforcement of Calgary's parking policies and bylaws

Parks & Open Spaces

Caring for Calgary's green spaces to ensure a green future for our city, and make your life better, every day

Pet Ownership and Licensing

Regulating and ensuring pet ownership while providing many animal-related service

Police Services

Crime prevention and education, law enforcement and criminal investigations to make Calgary a safer place to live

Property Assessment

Prepares property value assessments to distribute local taxes

Public Transit

Safe, effective, reliable and affordable public transport

Real Estate

Handles City real estate transactions for sustainable land management

Records Management, Access and Privacy

Provides the structure and tools to manage, protect, preserve and release records by The City

Recreation Opportunities

Providing you accessible places and affordable spaces to play, work out and relax

Sidewalks and Pathways

Plans, designs, builds and maintains sidewalks and pathways that help get you where you want to go

Social Programs

Delivering services in communities to support, protect and enrich Calgarians' lives

Specialized Transit

Safe, reliable and affordable transportation through specialized buses, vans, and taxis for differently abled Calgarians

Stormwater Management

Collection and management of rain and snow/ice melt, protecting you, your property and our environment

Streets

Building and maintaining your network of Calgary streets to keep you safe with reliable roads throughout Calgary

Enabling Services

Internal services that support City-wide service delivery

Taxation

Ensures property taxes are correctly billed and collected

Taxi, Limousine & Vehicles-for-Hire

Regulates drivers, vehicles and companies to ensure you have a safe ride

Urban Forestry

Cares for, and grows your urban trees for improved quality of life and environmental benefits

Waste and Recycling

Collects and manages waste, landfills, recycling, and composting programs

Wastewater Collection and Treatment

Capture and treatment of Calgary's wastewater; protects public health, property, and the environment

Water Treatment and Supply

Treatment and delivery of your drinking water, ensuring public health and long-term sustainability of a precious resource