Results reveal trust in Calgary’s municipal government has seen a significant increase since fall 2024, suggesting Calgarians are more optimistic in The City’s efforts to be inclusive and reflect their priorities and values in City decisions. Calgarians’ trust in The City of Calgary is primarily driven by satisfaction with how The City is being run, perception of our programs and services, their trust of information we share with them and the authenticity of City operations to do what it says.

The most top of mind issues for Calgarians continue to be ‘infrastructure, traffic and roads, followed by ‘housing, homelessness and poverty,’ and ‘crime, safety and policing.’ ‘Transit’ and ‘growth and planning’ round out the top five issues. Interestingly, mentions of ‘economy’ drop significantly from fall 2024 results.   

Spring results show perception of quality of life has increased since last year, reversing a downward trend that began in fall 2022, Further, more Calgarians now believe we are on track to be a better city in the next 10 years, marking a considerable jump in optimism about the future of our city.

The most recent data from spring 2025 also indicates overall levels of satisfaction with services is on par with the previous year, suggesting Calgarians continue to see the value they receive for their tax dollar, and The City's efforts to maintain service quality have been effective. Many individual services receive high marks from respondents, with the vast majority of services achieving high satisfaction and importance ratings from most Calgarians.  

Building on that, Calgarians’ perceptions of the value they receive for their tax dollar has also improved this spring, and there is an increased preference for maintaining or expanding services. Perception of value for taxes is primarily driven by Calgarians’ view of where the city is headed in the next ten years, their assessment of City performance and quality of life. Calgary maintains its appeal as a desirable place to live, work and play.