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Media Relations

The City of Calgary values the role the media plays in keeping citizens informed. We have a team of communications professionals to work with you to answer your questions and set-up inte​rviews with appropriate subject matter experts.

All news releases are posted on The City of Calgary Newsroom.

After hours

Telephone: 403-828-2954

For emerging incidents that impact public safety or essential City services, call 403-828-2954 to reach an after-hours representative.

Please note: Email inquiries and online forms received after-hours will be actioned the next business day.


Inquiries handled through The City's Transportation Department include:

  • Calgary Transit
  • Roads maintenance *Seasonal After Hours snow & ice control direct telephone: 403-268-1521
  • Roads construction
  • Traffic issues (calming, light standard timing, reports/studies, pedestrian crossings)
  • Vehicle and pedestrian bridges
  • The City's Cycling Strategy & our Cycling Coordinator
Submit Inquiry Online
Email us:​
Call us: 403-828-2954, option #1
Alberta Transportation (Deerfoot Trail, Stoney Trail/Ring Road) Tel: 310-0000 (toll-free within Alberta)

Graeme Mcelheran
Tel: 780-415-1841
Cell: 587-783-0587

Calgary Airport Authority (Airport Tunnel) Jody Moseley
Tel: 403-735-5899

Calgary Parking Authority (Enforcement/Snow Route parking bans) Shelley Trigg
Tel: 403-537-7099
Cell: 403-540-6867

Calgary Police Service (collision stats) Media Relations
Tel: 403-428-7979

Enmax (Trafflic light power outages)
Doris Kaufmann Woodcock
Tel: 403-689-6150

Community Services

Inquiries handled through The City's Community Services Department include:

  • Calgary Community Standards (formerly Animal & Bylaw Services)
  • Calgary Emergency Management Agency (CEMA)
  • Calgary Fire Department (non-incident related inquiries i.e. Fire Safety Prevention Week)
  • Calgary Neighbourhoods, formerly Community & Neighbourhood Services (City programs​)
  • Livery (Taxi & Limousine Commission/TLAC)
  • Calgary Housing
  • Calgary Recreation - Arts & Culture
  • Calgary 9-1-1
  • Calgary Recreation (facilities & programs)

Submit Inquiry Online

Email us:​

Call us: 403-828-2954, option #2

Alberta Health Services (EMS) Bruce Conway
Tel: 403-943-1212

Calgary Board of Education Communication Services Tel: 403-819-2317

Calgary Catholic School Division Janet Corsten
Tel: 403-500-2534
Tania Younker
Tel: 403-500-2763

Calgary Fire Department Tel: 403-264-1022
Public Information Officer:

Calgary Humane Society Tel: 403-723-6033

Calgary Outdoor Pool Association The Calgary Outdoor Pool Association manages seven outdoor pools on behalf of The City 
Tel: 403-207-5665

Calgary Police Service

Media Relations
Tel: 403-428-7979

Duty Inspector
Tel: 403-428-2943

Calgary Public Library Tel: 403-260-2600

Federation of Calgary Communities Tel: 403-244-4111

Utilities & Environmental Protection

Inquiries handled through The City's Utilities & Environmental Protection Department include:

  • Environmental initiatives (Greenhouse Gas Reduction Plan)
  • Waste & Recycling Services (blue, black and green carts, and waste management facilities)
  • Water Services & Water Resources (water main breaks, treatment facilities, Glenmore Reservoir)

Submit Inquiry Online​

Email us:​

Call us: 403-828-2954, option #3

Planning & Development

Inquiries handled through The City's Planning & Development Department include:

  • Building Services (building code safety/inspections, construction starts, business licenses, Marijuana grow operations/designated medical marijuana properties)
  • Supporting business revitalization
  • Water Services & Water Resources (water main breaks, treatment facilities, Glenmore Reservoir)
  • Growth Strategies (long term planning, citywide policy, Heritage Authority/Heritage Planning & Properties)
  • Community Planning (Land Use Planning & Policy)
  • Construction values (permit values)
  • Secondary Suites

Submit Inquiry Online

Email us:​

Call us: 403-828-2954, option #4

General Inquiries

Contact The City's Corporate Media Relations Department for all general inquiries including:

  • 311 data/statistics
  • 2013 Flood Resiliency
  • Assessment
  • City Budgets & Business Planning
  • City Clerk's office (elections)
  • City Manager's office
  • Corporate Finance & Administration
  • Corporate Law
  • Corporate Properties (Plus 15, Municipal Complex)
  • Corporate Security
  • Human Resources
  • Information Technology

Submit Inquiry Online​

Email us:​

Call us: 403-828-2954, option #9

​Mayor's Office Tel: ​​403-268-5622

​Office of the Councillors ​Tel: 403-268-2430

​For a Full Listing or Alberta Government Ministries visit​

​Office of the Premier Cheryl Oates
Tel: 780-422-4905

​Attainable Homes Calgary Corporation ​Tel: 403-265-9935​

​Tourism Calgary ​​​Andrea Visscher
Mgr. Public Relations

​Calgary Economic Development ​Tel: 403-880-7040​

​Calgary Stampede Kurt Kadatz
Tel: 403-261-0110
Cell: 403-461-6647​