Caution | State of Local Emergency declared

The City has declared a State of Local Emergency to respond to the COVID-19 pandemic. Wear a mask and get vaccinated.

COVID-19 Information Get vaccinated

Employee and Family Assistance Program

Employee and Family Assistance Program

The Employee and Family Assistance Program (EFAP) is a proactive way to manage your personal health and well-being. As part of the program, you have access to professional counselling on a broad range of personal, work and family issues. The program is supplied by LifeWorks. If you inquire about or receive services you won't be identified to your employer or anyone else without your written consent.

All City of Calgary employees and their eligible family members can access EFAP services free of charge 24 hours a day, seven days a week.

Contact LifeWorks


First time logging in to online services? View the how-to document for instructions.

Questions and feedback


If you have questions, concerns or require more information about The City's EFAP services please call HR Services at 403-268-5800. Specific information will not be shared with the vendor without your consent.​

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