Alert | Mandatory outdoor water restrictions in effect - critical water main break affecting city-wide usage

City-wide indoor and outdoor water restrictions are in place. A fire ban is in effect. The boil water advisory has been lifted.

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Ward 2 - Jennifer Wyness

Summer Swimming Lessons

If you are a parent and want to enroll your child in summer swimming lessons, read on! The City has announced an additional 2,800 summer swimming lessons spots will open up this month, and will be available for registration across Southland Leisure Centre, Village Square Leisure Centre and Glenmore Aquatic Centre.

Registration begins on June 6:

6 a.m. — Online (virtual waiting room opens at 5:30 a.m.)

8:30 a.m. — By calling the Customer Service Centre at 403-268-3800 (option 1).

During business hours — At any City-operated Aquatic & Recreation or Arts facility. 

Note: swimming lesson spots are still available at Foothills and Shouldice Aquatic Centres. Registration is open now.

View schedules and register for swimming lessons


Get ready: ensure your account info is up to date

Ensure your Live and Play account is ready on registration day by logging in and verifying your information is up to date.

If you have any issues accessing your account, please reply to this email as soon as possible so we can assist.

Login or set up account


Which lesson do I register my swimmer in?

A reminder of our online tool to help customers determine which swimming lesson they should register for: the Swimming Skills Quiz.

Just answer a few simple questions on our website and we'll recommend an appropriate swimming lesson level.

Take the quiz at


Virtual waiting room for online registration

  • We continue to use a virtual waiting room to help your online experience on registration days.
  • Customers who arrive on our website between 5:30 a.m. and 5:59 a.m. on each registration day will be put into a virtual waiting room. At 6 a.m. all customers in the waiting room will be randomly placed in line to await their turn to access the website.
  • There is no advantage to arriving on our website before 5:30 a.m.
  • Anyone who visits the website after 6 a.m. will be placed in order of arrival after those who were in the virtual waiting room.

Categories: General, Tips