Hours & Contact Calgary Community Standards

To contact us for general information, questions or to report a bylaw infraction by phone:

• please call 311 from within Calgary
• please call 403-268-CITY (2489) from outside Calgary

The Animal Services Centre

The Animal Services Centre is located at: 2201 Portland Street S.E.​

Hours of Operation

Monday to Friday 10 a.m. - 6 p.m.
Saturday & Sunday 10 a.m. - 4 p.m.

Holiday Hours

​We are closed on all Statutory Holidays.

Adoption Hours

Please note adoptable animals are not available for adoption or viewing in the hour before the Centre closes.

Online Services

Online services are available for the following:

• Renew an existing or purchase a new animal licence
• >Report dead animals on city streets for pick up.
• Apply to the No Cost Spay/Neuter program.
• Apply for a noise exemption permit.
• Appeal an invoice for a bylaw infraction.