As a result of themes that have emerged through work with a focus on mental health and addiction, ongoing community engagement about public safety and feedback received through the public consultations on systemic racism, The City of Calgary and the Calgary Police Service recognize there is a need to:

  • Address issues of inequity and racism;
  • Invest in appropriate programs and services that address community need; and
  • Conduct an assessment to determine when a police response is necessary or when an alternate response model is appropriate.

A Terms of Reference has been developed to guide Community Safety Investment Framework (CSIF) allocations.

A research report was conducted to assess the current crisis response system and make recommendations to propose changes that can be made to strengthen the system, address gaps and improve quality of care. This report will be used to guide planning and implementation toward a more equitable and effective crisis response system. Download the full Calgary’s Crisis Response System recommendations.

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