Before the police, firefighters, or paramedics arrive, Calgary 911 Emergency Communications Officers are there. As the 'first' of the first responders they serve as the critical link between citizens and the emergency help they require.
Calgary 911 dispatches calls to Calgary Police, Calgary Fire Department, and Alberta Health Services' EMS. We are also the dispatch centre for Rockyview County, M.D. of Bighorn and seven additional communities around Calgary.
Know your location
The most important piece of information we need when someone calls 911 is the address or location of the emergency. There are many ways to give a location.