Employee and Family Assistance Program
The Employee and Family Assistance Program (EFAP) is a proactive way to manage your personal health and well-being. As part of the program, you have access to professional counselling on a broad range of personal, work and family issues. The program is supplied by TELUS Health. If you inquire about or receive services you won't be identified to your employer or anyone else without your written consent.
All City of Calgary employees and their eligible family members can access EFAP services free of charge 24 hours a day, seven days a week.
Contact TELUS Health
- 1-877-700-1424 (24 hours, confidential)
- Visit one.telushealth.com or download the app from App Store or Google Play
Tip: Set up your personal account before trying to log into the app.
Questions and feedback
If you have questions, concerns or require more information about The City's EFAP services please call HR Services at 403-268-5800. Specific information will not be shared with the vendor without your consent.