Caution | State of Local Emergency declared

The City has declared a State of Local Emergency to respond to the COVID-19 pandemic. Wear a mask and get vaccinated.

COVID-19 Information Get vaccinated

Contact Planning & Development

Contact Planning & Development

Planning Services Centre

We are experiencing higher than normal volumes and longer wait times. We appreciate your patience while our agents answer your questions and review your applications.

If you are trying to reach us, please select only one method of contact for your inquiry. Multiple inquiry services at the same time can increase volumes and wait times. For applications, we encourage the use of our online system as the timelines for drop-off and online submissions are the same.

Hours:
Monday - Friday* 
8 a.m. - 4:15 p.m. (Mountain Time)
*closed on statutory holidays

Live chat:
calgary.ca/livechat

Call:
403-268-5311

COVID-19 updates:
COVID-19 changes to services

Drop-off:
3rd floor, Municipal building
800 Macleod Trail SE

Technical Assistance Centre

For inquiries about building, plumbing, electrical or heating, ventilation and air conditioning code or construction methods, building safety and fire regulations.

Submit a service request:
Building code inquiry

Call:
311

Addressing

Corporate Planning Applications Group (CPAG)

Development Permit Circulation​

Web:
Public N​​otices​

Call:
403-268-5744

Media requests

E-mail:
pdmedia@calgary.ca

Call:
​403-828-2954 ​option #4

Other inquiries​

Submit a service request:
311 online service request

Call:
311

Click before you dig

Always contact Alberta One Call before you dig. Submit a locate request online or call 1-800-242-3447 for more information.


This information has no legal status and cannot be used as an official interpretation of the various bylaws, codes and regulations currently in effect. The City of Calgary accepts no responsibility to persons relying solely on this information. Web pages are updated periodically. ​

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