Streamline your projects

Innovations in Planning Streamline your projects

We’re continuously innovating to remove friction in City processes and improve application times.

Streamlining applications impact

The Online Inspection Booking System is transforming how inspections support building and development across Calgary. You can move your project forward faster with simpler, digital services and convenient inspections such as Remote Video Inspections.

  • 16

    2025

    Faster processing time across major application types.

  • 22

    2022 - 2024

    Faster processing time for development applications.

— Data source: Calgary Development, Business & Building Services department

Program overview

The Online Inspection Booking System makes it easier to book, reschedule, and manage inspections for development, building, and trade permits.

Using your myID or VISTA account, you can:

  • Book inspections online without visiting The City's Planning Service Centre.
  • View and manage upcoming and past inspections on our web portal.
  • Schedule on-site inspection or Remote Video Inspection for a range of project types.

Homeowners and industry professionals can expect fewer delays, clearer scheduling, and faster feedback.

Program goals and benefits

  • We’ve made the process faster and simpler.

    You can manage your inspections online anytime, without needing to call or visit in person.

  • We’ve added more digital services.

    Book inspections for homes, businesses, and multi-family buildings. This includes building, electrical, plumbing, gas and HVAC.

  • We give you more control.

    Track inspection status, make changes as needed, and stay informed, all from our online system.

  • We’re sticking to a consistent process.

    The system includes helpful videos and guides to walk you through the booking process. We are continuing to make things simple and clear and reduce uncertainty.

Start a project in Calgary


This information has no legal status and cannot be used as an official interpretation of the various bylaws, codes and regulations currently in effect. The City of Calgary accepts no responsibility to persons relying solely on this information. Web pages are updated periodically. ​