Trust in The City sees an increase from this time last year and has returned to levels last seen in 2023. Further, Calgarians’ satisfaction with how Council and Administration are running the city increased from this time last year;  around one-half of Calgarians believe input from Calgarians is used in decision-making about services and programs, marking a modest increase from this time last year and demonstrating that while strides have been made, trust in The City is still delicate with many Calgarians. 

The most top-of-mind priorities for Calgarians remain the same with ‘infrastructure, traffic and roads,’ being the most cited priority followed by ‘crime, safety and policing’ which saw a significant increase in mentions since fall 2024. The third most mentioned priority is ‘housing, homelessness and poverty.’ Finally, ‘growth and planning’ and ‘Transit’ round out the top five priorities.    

Perceptions of quality of life in Calgary have improved compared to this time last year. Calgarians increasingly view the city as a great place to build both a life and a career, with these sentiments continuing to trend upward into fall 2025. However, while short-term optimism about quality of life remains strong, long-term confidence is more reserved: approximately two-fifths of Calgarians agree that the city is on the right path to ensuring a high quality of life for future generations. Additionally, more Calgarians now believe the city is on track to become even better over the next decade, reflecting a significant rise in optimism about Calgary’s future.

Calgarians continue to value and appreciate the services provided by The City. Satisfaction with these services has increased compared to the same time last year, indicating that residents are recognizing the benefits and quality of what is offered. However, perceptions of the value received from tax dollars remain unchanged. Notably, there is a slight uptick in the number of Calgarians who support increasing taxes to maintain or enhance existing services.

Results reveal trust in Calgary’s municipal government has seen a significant increase since fall 2024, suggesting Calgarians are more optimistic in The City’s efforts to be inclusive and reflect their priorities and values in City decisions. Calgarians’ trust in The City of Calgary is primarily driven by satisfaction with how The City is being run, perception of our programs and services, their trust of information we share with them and the authenticity of City operations to do what it says.

The most top of mind issues for Calgarians continue to be ‘infrastructure, traffic and roads, followed by ‘housing, homelessness and poverty,’ and ‘crime, safety and policing.’ ‘Transit’ and ‘growth and planning’ round out the top five issues. Interestingly, mentions of ‘economy’ drop significantly from fall 2024 results.   

Spring results show perception of quality of life has increased since last year, reversing a downward trend that began in fall 2022, Further, more Calgarians now believe we are on track to be a better city in the next 10 years, marking a considerable jump in optimism about the future of our city.

The most recent data from spring 2025 also indicates overall levels of satisfaction with services is on par with the previous year, suggesting Calgarians continue to see the value they receive for their tax dollar, and The City's efforts to maintain service quality have been effective. Many individual services receive high marks from respondents, with the vast majority of services achieving high satisfaction and importance ratings from most Calgarians.  

Building on that, Calgarians’ perceptions of the value they receive for their tax dollar has also improved this spring, and there is an increased preference for maintaining or expanding services. Perception of value for taxes is primarily driven by Calgarians’ view of where the city is headed in the next ten years, their assessment of City performance and quality of life. Calgary maintains its appeal as a desirable place to live, work and play.