Report a street light problem
Report light outages using our online Street Light Outage map application. There are thousands of street lights in Calgary, maintained by different providers. The City uses contractors for street light maintenance on most street lights adjacent to our roadways. Street light repairs will typically be done within 30 days, weather permitting. More complex issues, including short circuits or underground wire faults, may take longer to repair. Report issues with street light poles through 311.
Report burnt out / flickering lights
Use the street light outage map to report:
• Burned out street lights,
• Flickering street lights, and/or
• Street lights that remain on during daylight hours.
Report damaged lights
Use the 311 online service request to report:
• Physically damaged bulbs
• Damaged street light pole, base or bulb covers,
• Any other physical damage
Frequently asked questions about street light repairs
How to Report a street light outage
If you would like to receive updates on your street light outage report, you must sign into the Street Light Outage Map using your myID account prior to reporting outages. Linking your reports using your myID account will allow you to search outages you have reported and receive repair status updates. If you reported your outage anonymously, the most up-to-date information is available on the street light outage map. Due to the volume of street light reports that we receive, The City of Calgary is unable to provide information on a case by case basis.
- Street lights in backlanes – please contact Enmax directly.
- Street lights on Deerfoot Trail (provincially maintained):
- Street lights on Stoney Trail (provincially maintained):