Residential Parking Permit (RPP) Program
How to modify parking restrictions in a Residential Parking Zone (RPZ)
If residents feel parking restrictions are no longer required on their block, they can call 311 or submit an online service request using the drop-down prompts below under the Provide Details section:
- For ‘nature of your concern’, select ‘residential parking’
- For ‘specify your residential parking inquiry’, select ‘add/modify parking sign’
We are reviewing requests made prior to July 31. We will determine if we can modify these restrictions by December 4, 2023. We are still accepting new requests, but can't guarantee these reviews will be complete by December 4.
Update on RPP Parking Restriction Modifications
As of November 23, 2023, we have received a total of 599 resident requests to conduct parking studies on their block to understand if the parking restrictions can be modified. We have completed the review of over 387 requests and are currently in the process of reviewing an additional 77 requests.
We would like to thank Calgarians for their patience as we work through the requests. If you don’t receive a timely response, rest assured, we will connect with you once we complete the parking study to inform you of the results.
About the Residential Parking Permit (RPP) Program
The Residential Parking Permit (RPP) Program is a service Calgarians can request in busy residential areas where parking is in high demand due to parking generator such as a hospital, post-secondary facility or LRT station.
On-street space is public property. Without the RPP Program, parking on-street would be available to anyone and residents would not have unique parking privileges.
Residential parking restrictions are implemented by resident request once 80 per cent of a block supports the restriction.
Once parking restrictions are established, residents can apply for parking permits.
Background
Historically, the first two standard RPPs, along with two visitor permits were provided for free.
Administrating the parking service without user fees results in the program operating at a financial loss and did not align with the User Fees and Subsidies Policy.
As part of the 2015-2018 parking policy workplan, Council asked Administration to review the program.
There were two phases of public engagement to gather feedback about the program with the intent to improve the parking experience for all Calgarians. This input was used to develop the recommended changes to the program that were presented and approved by Council in 2021.
Information about the updated policy can be found in Calgary Parking Policies. Corresponding bylaw changes can be found in the Calgary Traffic Bylaw 26M96, sections 20 to 26.
As a result, the program is moving to a full cost-recovery model with the introduction of user fees that remain comparable to other residential parking permit programs in the country and brings it into alignment with the User Fees and Subsidies Policy.
In addition, as part of the policy changes, parking permit eligibility is now based on building type. Managing the costs of parking permits encourages residents to consider off-street parking options as well as other transportation options, while balancing the need for providing convenient parking options for people who need to drive.
Is my address eligible for a parking permit?
What parking permit is my address eligible for?
The Select Permit will be available on December 4, 2023. Until then, continue to apply for your standard Residential Parking Permit(s) and Visitor Permit(s).
Why is there a user fee for parking permits?
The program is in place to manage on-street parking, not to generate revenue. Charging a user fee for parking permits will help recover the cost of administering the program.
Without user fees, the program is funded by general parking revenue (lots, parkades and ParkPlus zones) that would otherwise be used for broader community investments like events, enhanced public spaces and neighbourhood improvements. Examples include: 5A Network, Stephen Avenue Masterplan and Crescents Heights Magic Walk.
Requiring fees for this service is in line with most Canadian municipalities and brings the program into alignment with the User Fees and Subsidies Policy.
What are the current Council approved user fees for each building type?
When will the 2023 parking permit fees be implemented?
On December 4, 2023, a Council approved fee structure for all parking permits will be introduced. Until then, there is only a fee to obtain a Market Permit or Low-Income Market Permit. The Select Permit will also be available on December 4, 2023.
Calgarians only need a parking permit if they want to park on-street where there are parking restriction signs.
Why can't RPP ticket revenue fund the program?
As per the Parking Policy, 100 per cent of net revenue from parking enforcement activities goes directly to The City and is not used to fund administering the RPP Program.
Why did the program change?
To balance the changing parking needs of residents, visitors, businesses, and neighborhoods, The City of Calgary updated the Residential Parking Policy in January 2021, following two years of public engagement. As part of the policy changes, updates are required for the program to be aligned. The revised program aims to increase street use efficiency and fairness, support businesses, and be better positioned for long-term sustainability.
What are the benefits of the program?
The program limits on-street public parking on a particular block so residents who utilize the service can have better access to on-street parking near their homes. Residential parking restrictions are implemented by resident request once 80 per cent of a block supports the restriction. Once parking restrictions are established, residents can apply for parking permits.
This program benefits those who utilize the service, not all Calgarians.
Parking impacts how all citizens live, work and play in our city, and is an important part of the overall transportation system. A well-designed parking system that manages available street space effectively will improve traffic flow and enhance street conditions whether you walk, wheel, drive, or take transit.
For general inquiries regarding the RPP Program, please contact the Calgary Parking contact centre at 403-537-7000 or email RPP@calgary.ca.
About Residential Parking Zones (RPZ)
Residential Parking Zones (RPZs) are areas of the city with high parking congestion that employ certain parking exemptions for eligible residents of the zone. For example, many zones use two-hour time restrictions to manage short-stay parking, but permit holders are exempt from the time restriction.
RPZs are established by The City using data. They may be created when there is demonstrated, ongoing parking congestion in a residential neighborhood that is the result of a major parking generator.
The rules governing the application and use of Residential Parking Zones are contained in the Calgary Traffic Bylaw 26M96, sections 20 to 26. The City maintains an up-to-date record and map of the residential parking zones on its website.
How to establish a new RPZ
Requests for new zones can be made by residents, community associations, Council members or City Administration. In all cases, requests will be prioritized, and decisions based on data.
- The creation of a new zone is considered by the proximity of the area requested to a major parking generator which would typically see more than 1,500 vehicle trips per day (or per event for locations such as stadiums and arenas). Major parking generators such as hospitals, post-secondary facilities and LRT stations are common examples.
- A parking study will be conducted, and a new zone is warranted if occupancy of available on-street space is above 80%.
- If warranted, residents can request residential parking restrictions.
Am I eligible for a parking permit?
In Residential Parking Zones (RPZs), The City offers parking permits to residents who qualify.
Permits may be issued to a resident on a block with parking restrictions within a residential parking zone under one of the following classes:
| BUILDING TYPE | DEFINITION | PERMIT ELIGIBILITY |
|---|---|---|
| Large Multi-Residential Building | Four stories or more in height or with more than 20 dwelling units | One Market Permit |
| Pre-1945 Large Multi-Residential Building | Four stories or more in height or with more than 20 dwelling units and built before 1945 | One Select Permit Available December 4, 2023 |
| Small Multi-Residential Building | Less than four stories in height and has 20 or fewer dwelling units | One Select Permit Available December 4, 2023 |
| Ground-Oriented Building | Detached, semi-detached and duplex houses, fourplexes, townhouses, rowhouses and some low profile multi-residential buildings | Maximum three Residential Parking Permits & two Visitor Permits |
How can I request a new parking restriction sign?
Requests can be made by the public by calling 311 or filling out a 311 online request using the drop-down prompts below under the Provide Details section:
- For ‘nature of your concern’ select ‘residential parking’
- For ‘specify your residential parking inquiry’, select ‘add/modify parking sign’
Residential parking restriction signs can only be installed in existing residential parking zones, and only one parking restriction is permitted per block.
New restrictions require a parking study. Parking studies are conducted to determine on-street occupancy in residential areas to address parking issues. The minimum study area is one block and will include both sides of the street. Study periods will be based on peak times of the nearby parking generator.
If the parking study shows occupancy is 80% or higher, two-hour parking except by permit signs can be added.
A petition is issued to residents of the affected block. This is so they can gather neighborhood support for the implementation of the recommended two-hour parking except by permit signs.
If the petition is signed by 80% or more of the people who live in the area, signs will be installed, and residents are eligible to apply for permits from the Calgary Parking.
Please note: Requests for changes to existing residential parking signage or new residential parking signage will be considered based on location.
How can I modify a parking restriction sign?
Requests can be made by the public by calling 311 or filling out a 311 online request using the drop-down prompts below under the Provide Details section:
- For ‘nature of your concern’ select ‘residential parking’
- For ‘specify your residential parking inquiry’, select ‘add/modify parking sign’
Modifications to existing restrictions requires a parking study. Parking studies are conducted to determine the on-street occupancy. Removing restrictions without sufficient evaluation may result in an influx of on-street parking and prompt residents to request adding parking restrictions again.
The minimum study area is one block and will include both sides of the street. Study periods will be based on peak times of the nearby parking generator.
Where occupancy is between 50% and 80%, the existing signage is considered appropriate and remains unchanged. The requestor will be notified.
Where occupancy is less than 50%, signage can be changed to a lower restriction. Residents of the affected block will be notified by The City of Calgary advising of the lower restriction and the timeline of removal.
Signage restriction levels are:
- No Restrictions (least restrictive)
- Two-hour parking except by permit
- No Parking except by permit (most restrictive)