Citizen Information & Services
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Citizen Information & Services provides two-way information and services for Calgary citizens, business and visitors through The City’s primary communications channels: 311 and calgary.ca
This service receives your feedback that helps The City prioritize, develop and modify services to better meet your needs. We provide easy-to-access information and services in a collective voice to build trust in your municipal government.
Download the full service plan
(e.g. 311 calls, mobile applications, and web)
What we heard
We will support a culture of innovation and continuous improvement through promoting digital service delivery and providing citizen data to inform service improvements.