Transportation Network Companies (TNC)
A company providing transportation services (via an app) to a customer, who pays a fare or fee for the service (picked up within Calgary), must be licensed with The City. The TNC affiliates with drivers, who operate their personal vehicle, and hold a valid Transportation Network Driver’s licence issued by The City of Calgary. Download the Livery Transport Bylaw 20M2021 for all licensing requirements and applicable fees.
A TNC must not advertise, offer, or conduct operations without a valid City of Calgary TNC licence.
The primary difference between a TNC and a taxi is all trips provided by a TNC must be booked through the TNC’s app. Phone calls, texting, web bookings and street hailing are not allowed. The trip payment is also collected through the TNC’s app; cash payments or electronic payments separate from the TNC’s app are not allowed.
An application and associated fees are required and upon approval the licence is issued with an expiry date of December 31 (of current year).
The Vehicle for Hire Licensing office provides all licensed TNCs with the renewal packages prior to December’s renewal period. The licence renewal period is the month of December each year.
- Application fee (includes first licence): $1725
- Annual renewal: $1725