As a certified cross-connection tester, you have an important role in ensuring compliance with Calgary’s Water Utility Bylaw.

Whether it’s installing, replacing or repairing cross-connection devices, performing annual tests or submitting the reports, your efforts help protect Calgary’s drinking water system.

Cross Connection Control newsletter for Testers

As per The City’s Water Utility Bylaw:

  • Cross-connection devices must be registered and tested at installation.
  • Devices must also be tested at the time the device is cleaned, repaired, or replaced, and at least once per year.
  • Devices protecting irrigation systems are only required to be tested when the irrigation system is turned on for the season, if the system isn’t used the device does not need to be tested.
  • Failed cross connection devices must be repaired or replaced within 5 business days.

Frequently asked questions (FAQ's)

Where can I get more red tags?

  • Red tags are available at the Water Centre’s Shipping and Receiving area, located at the east end of the building, Monday to Friday between 7 a.m. – 4 p.m.
  • Parking is available. Please see the map for specific location. Upon arrival, press doorbell for assistance. 

How can I become a certified tester for The City?

  • Cross connection control testers are individuals certified by recognized institutions to test cross connection control devices and systems.

In order to test devices in the City of Calgary, you must:

  1. Have passed a cross connection control course in backflow preventer testing at an accredited college or institution and obtain a certification from a recognized institution.
  2. Become certified with the American Water Works Association as a Cross Connection Control Specialist and possess a current American Water Works Association (AWWA) Backflow Tester’s Certificate from Western Canada Section (WCS) AWWA.
  3. Finally, you must register your certification by applying to The City of Calgary. To apply, complete the Cross Connection Control Tester Application and submit via an online tester service request or upload directly to your account in SAMS if you already have an account.

When you apply to register your certification with the City, you will need the following:

  • A completed application form
  • A copy of your Cross- Connection Control Specialist Certificate
  • A current accuracy verification or calibration certificate for the test equipment you will be utilizing to test cross connection control devices

Does The City promote or recognize my company?

The City does not endorse or promote certified cross-connection testers, or any contractors for that matter. We do however add contact information of approved, certified testers to the Certified tester list.

What happens if I fail to renew my registration & certification on time?

If you fail to renew, or if your qualifications have lapsed, you can no longer test in the city of Calgary and any test reports received will be returned to the owner of the property.

For AWWA Certification typically you will need to take a recertification course if your qualifications lapse.

For City of Calgary Annual registration testers that have not been testing within a year must go to a training facility – recognized institution and do the 6 tests

What if I have moved, or no longer work for the same company?

It is essential that you report any change of company, address or equipment to the Cross- Connection Control Department. To report a change in your information, please submit your request using the Tester Online Service Request.

Where can I get reference materials?

Listed below are the approved backflow devices:

  • Reduced Pressure Principle Backflow Prevention Assembly (RP)
  • Double Check Valve Assembly (DC)
  • Pressure Vacuum Breaker Assembly (PVB)
  • Spill Resistant Vacuum Breaker Assembly (SRPVB)

For a current listing of certified backflow preventers, visit the Canadian Standards Association website.

See The City of Calgary Standard Specifications Waterworks Construction for specification drawings on servicing requirements for residential, commercial and industrial developments, water meter details, and cross connection control device details.

You can also find more information about cross connection control in our  Commercial/Industrial cross connections brochure.

Are sight tubes permitted for use in Calgary?

The City of Calgary is making this decision to facilitate the move to a digital repository that requires all testing equipment to be registered and have proof of annual calibration. 

As the steward of high quality drinking water for Calgarians, The City is responsible for the water quality and safety while making accountable for decisions that mitigate risk to the water system.

 

Instructional videos

  • How to log into SAMS

    This video guides testers through accessing the SAMS platform securely with authentication.

  • How to submit a passed test report

    This video explains the steps for entering and submitting a successful test report in the system.

  • How to submit a failed test report

    This video details how to record and submit a failed cross connection control assembly test report accurately.

  • How to submit a replacement test report

    This video explains how to handle and submit reports for replaced assemblies.

  • How to review tester details

    This video explains how to view and verify tester profiles and associated certifications.

  • How to enter new tester information

    This video shows how to register a new tester, covering input fields and compliance requirements.

  • How to enter new gauge information

    This video explains the steps to add a new gauge into the system, including required details and verification.

  • How to login into SAMSXConnection App

    This video demonstrates the process for logging into the SAMSXConnection mobile app for field use.

  • How to submit a Test Report into SAMSXConnection App

    This video shows how to upload test reports directly through the SAMSXConnection app.

  • How to submit a Failed Then Repair and Passed Test Report

    How to complete a failed assembly test report with repair actions to submit a final passed test report.

  • How to Submit a Follow Up Repair Test Report

    How to complete a repair test on an accepted failed assembly to submit a passed test report.

  • How to Submit a Follow Up Replacement Test Report

    How to complete a replacement test on an accepted failed assembly to submit a passed test report.

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