Caution Updated:

  • New! City-wide Stage 4 outdoor water restrictions are in effect and indoor water conservation is needed while crews connect the new Bearspaw South Feeder Main to the existing water system. Learn more about water restrictions

Water utility and water rates

Water utility accounts and rates

What is a water utility rate?

Water utility rates and service charges cover the cost of delivering water, wastewater, and stormwater services, including building infrastructure, ongoing maintenance and system upgrades to keep services running safely and efficiently. This helps ensure:

  • Clean, safe drinking water reaches homes and businesses
  • Wastewater is safely collected and treated
  • Stormwater is managed to protect communities from flooding

It also means we have backup systems to keep essential services running when equipment fails and the system is better prepared for emergencies.

Major investments for the 2027-2030 business cycle include:

  • Two new feeder mains and supporting infrastructure to increase drinking water capacity in north and south Calgary.
  • Upgrades to the Bearspaw Water Treatment Plant and Glenmore Water Treatment Plant.
  • Planning and early construction of Calgary’s first new water treatment plant in decades.
  • Expansions at the Fish Creek Wastewater Treatment Plant, Pine Creek Wastewater Treatment Plant and Bonnybrook Wastewater Treatment Plant to increase wastewater capacity.
  • Advanced metering and improved system monitoring.
  • Stormwater infrastructure and flood protection.
  • Stronger emergency preparedness and system reliability.

2027 Water Utility rates

Learn about the new water rates

Popular information

  • Set up a new water utility account

    For information on the rates and service charges on your bill.

    Get started here

  • Need help reading your water bill?

    For information on the rates and service charges on your bill.

    Learn how to read your bill

  • Questions or concerns about your water utility bill?

    Please visit the ENMAX Customer Care Centre or contact 310-2010.

    ENMAX is The City's contracted customer care, billing and meter reading provider.

    ENMAX customer support

Topics in this section

  • Residential

    Learn more about water rates and charges for attached or detached homes with an individual water meter or attached homes with less than five units with a shared water meter.

  • Business

    Learn more about water accounts, meters, rates, effluent metering and the wastewater surcharge program for business and commercial customers.

  • Multi-family

    Learn more about water rates and charges for multi-family residences with more than five units that share a water meter and all apartment buildings.

  • Bulk water

    For customers who pay to access a City filling station in order to fill a vehicle or other container with potable water.

  • Lake communities

    For community or homeowner associations who use City water to supplement filling and topping up of privately managed lakes.

  • Septage hauling

    For customers who transport wastewater, septage, fats, oils, grease (FOG) or residue by vehicle to a designated site for disposal to the wastewater system.

Related resources

  • Water meters

    Understand how your water meter tracks your water use during everyday activities. Learn ways to conserve water and spot potential leaks or plumbing issues early.

  • Regional Water Servicing

    Calgary’s role in providing drinking water, wastewater treatment and stormwater servicing to customers beyond our city limits.

  • Irrigation setup and maintenance tips

    Choosing the right irrigation method for your property can improve efficiency, reduce costs, and support healthy plant growth.

Water bylaws

Learn about the specific bylaws relating to Water.