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Our organization

Neighbourhood Supports

Neighbourhood Support

Fostering social inclusion, participation and a sense of belonging

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Service description

We build the capacity of Calgarians in neighbourhoods by working with residents and other community stakeholders to foster social inclusion, economic participation and an increased sense of belonging. We also support community groups operating on City-owned land, including contributing funding for capital maintenance of community facilities and amenities to ensure that all residents have a variety of public spaces to create and develop social connections with their neighbours. In supporting residents and stakeholders in navigating and aligning City resources, we work to address community needs. We apply an equity lens to guide our work so that no resident or neighbourhood is left behind.

Download the full service plan​​​

Service performance

by Community Hubs

Service cost

per resident

What we heard

Engagement with Calgarians has shown 91% believe that Neighbourhood Support is important, and that The City should invest the same or more in the service, and 90% feel a sense of belonging in their neighbourhood. Ninety-seven percent of community partners agree that Community Social Workers (CSWs) understand and 89% agree CSWs effectively address the unique social issues of neighbourhoods. Community Associations and Social Recreation Groups rely on their Neighbourhood Partnership Coordinator (NPC) for grant support and to connect them with City resources, and 90% are satisfied with that working relationship.
2018 Citizen Satisfaction Survey

View survey result​​​​​​​​

Council direction

We contribute to A City of Safe and Inspiring Neighbourhoods by helping to foster neighbourhoods that are safe, accessible and inclusive for all. Neighbourhood Partnership Coordinators assist 171 Community Associations (CAs) and Social Recreation Groups (SGRs) with organizational capacity and governance. They also support CAs and SRGs to effectively manage City-owned assets and to offer programs and services for Calgarians that encourage local connections and active participation in civic life. For lasting impact, Community Social Workers work alongside vulnerable residents in priority neighbourhoods to increase their social inclusion and economic participation as our contribution to poverty reduction.
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