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311 Calgary

311 Calgary

City government information and non-emergency services.

311 online request


311 Calgary. Your connection to The City. Anytime. Anywhere.
​Whether you’re a resident, a business owner, or a visitor, your connection to The City is at your fingertips.

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View our most popular service requests on the 311 Live Map.

​​​​​​​​​​​​​​​​​​​​​View live map of 311 requests​​​​​​​​

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When to contact 311 Calgary


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Emergencies - Call 911 - for life threatening emergency assistance (fire, ambulance or police).

City services - Call 311 - for City information and non-emergency and non-law enforcement related services (e.g. bylaw-related issues, potholes, street cleaning, tax account inquiries).

311 Calgary FAQ​ - frequently asked questions

Know your numbers: who to call​

311 Calgary brochure

Other services

Power outage reporting and status -
see ENMAX power outages or call 403‑514‑6100

Parking - call Calgary Parking Authority at 403‑537‑7000 or 1‑888‑544‑4011

Bus / Train - call Calgary Transit at 403‑262‑1000

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How to contact 311 Calgary


  Online

Use the online form to request information or a service. Do a keyword search or browse services by type. 

​​​​​​​​311 online​​​​​​​​

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  Call

Call 311 anytime. You can access our telephone service in many languages.​

Outside Calgary: 403-268-CITY (2489)
TTY services: 403-268-4TTY (4889)

Variables

listcat: 311
phone: 311
text : Call
type : utility
show icon : True
show text : True


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Track your request


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Track your request status by using the Service Request (SR) number generated after your submission via our website, our mobile app, or by calling 311.

​​​​​​​ Check SR status​​​​​​​​​​
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311 Service Request Live Map


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See 311 service requests from across the City on the 311 Live Map​. Zoom in on requests to see the location, what the request is about and what work we've completed.

Currently, you can view 19 road-related service requests. We'll be adding more services to the map over time based on your feedback​.

How to use 311 Live Maps

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