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myID business account

myID is an online service that provides citizens and business owners access to multiple City services using a single account.

There are two types of myID business accounts:

  • Business administrator
  • Business user

About myID business account

A business account is used to interact with City online services on behalf of a business or organization (not personal or individual use) such as assessment, permitting, approval and licensing services.

To register a business administrator account, you will need to provide:

  • Business license number or a business ID number.
    Don't have one? Register online at​ start a business
  • An email address registered with the City of Calgary.
    Visit to register your email.

myID business user registrations can only be completed with both pieces of information.

In addition, you will need:

  • A secure password.
    Passwords must be a minimum of five characters in length. They are case sensitive and can contain special characters.
  • At least one security question and answer.
  • Agree to our terms of use and privacy policy.

With a business administrator account, you will be able to:

  • Create myID business user accounts.
  • Modify your profile information.
  • Change your password.
  • Close your accounts (only business administrators can close accounts, not business users).

How do I register for a myID business administrator account?

Please visit the myID Business administrator registration page and follow the online instructions.

Once you have registered, an activation code and link will be emailed to the registered business email address.

Follow the instructions in the email to activate the myID account.  A confirmation email with the subject line “Account Activation Notification” will be sent. The activation process takes approximately 30 minutes.

Register for a City of Calgary Business ID or license number

Businesses without a City of Calgary Business ID or license number can submit a request online at start a business​.

Submit your business email address to The City of Calgary

If you already have a business ID or license number but need to register an email, you can call 311 or email City of Calgary business registration.

Send an email to In your email, include the following information:

  • Applicant name
  • Business name
  • Contact phone number
  • Business email address
  • Business location address


Visit the myID business account FAQs or you can contact 3-1-1.