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Integrity and Ethics Office

Overview


Citizens expect members of City Council to meet the highest standards of conduct when carrying out their public functions. This means serving constituents and the public in a conscientious and diligent manner; acting with integrity; avoiding conflicts of interest and improper use of influence; and, arranging private affairs in a way that promotes public confidence and will bear close public scrutiny.

The Code of Conduct for Elected Officials Bylaw 26M2018 establishes rules a Member of Council must follow in the discharge of their office and the powers and procedure of the Integrity Commissioner in exercising oversight over Members of Council.

This Bylaw meets the Municipal Government Act R.S.A. 2000, c. M-26 requirement for The City of Calgary to establish a bylaw code of conduct governing the conduct of members of Council.

Integrity Commissioner and Ethics Advisor


The City of Calgary is the first municipality in western Canada to create an independent Integrity Commissioner. Within the Integrity and Ethics Office, the Integrity Commissioner is responsible for investigating and adjudicating potential ethics matters related to City Council where she sees fit. How the Integrity Commissioner receives, investigates and adjudicates complaints is set out in Part 3 of the Code of Conduct for Elected Officials Bylaw.

The Ethics Advisor provides advice and education to City Council while also being a resource to help Calgarians better-understand ethical expectations for elected municipal officials.

To learn more about The City’s Integrity Commissioner and Ethics Advisor roles and the biographies of the persons filling those roles, please visit Integrity and Ethics Office Roles and the Integrity and Ethics Office terms of reference.

How to make a complaint


Do you have a complaint about an elected official? Individuals who wish to make formal complaints can do so through:

Email Integrity Commissioner

Mail:
Integrity Commissioner
Integrity and Ethics Office
P.O. Box 2100, Station M, #8001
Calgary, AB T2P 2M5

Online:

​​​​Report online​​​ (operated by Clearview Connects)

Phone: 1-866-505-5039 (independent external phone line)

All Calgarians, including City employees and service providers, can also report concerns to the Whistle-blower Program (WBP).

Established by Council in 2007, the Whistle-blower Program provides a confidential process for Calgarians and City employees to report suspected acts of waste and/or wrongdoing involving City employees, contractors, suppliers, agencies, and commissions. The Whistle-blower Program was created to support The City’s Code of Conduct for Administration (City employees) and is operated independently by the City Auditor’s Office.


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Policies and key documents


Reports and updates to Council


Please note: only investigations that result in a finding of a breach of a code of conduct are made public.

September 30, 2021 – Retirement Announcement - Integrity Commissioner

July 20, 2020 - Integrity and Ethics Office 2019 Annual Report (C2020-0706)

July 20, 2020 - Integrity and Ethics Office 2018 Annual Report (C2020-0704)

February 24, 2020 - Council approves Notice of Motion to strengthen transparency

April 8, 2019 - News release announcing new Ethics Advisor

June 25, 2018 - Integrity and Ethics Office 2017 Annual Report (C2018-0811)

June 25, 2018 - Code of Conduct For Elected Officials Bylaw - Context and Commentary (C2018-0810)

July 24, 2017 - Integrity and Ethics Office 2016 Annual Report (M2017‑0602)

February 27, 2017 - Advice on Adoption of Code of Conduct RE: Member Election and Campaign Activities (C2017‑0213)

September 26, 2016 - Bylaw and Policy Amendments Required as a Result of the Adoption of Terms of Reference For the Ethics Advisor and Integrity Commissioner and A Procedure Protocol For the Integrity Commissioner (C2016‑0793)

September 26, 2016 - Proposed Ethical Guidelines for Councillor Conduct in Relation to Other Councillors Wards (M2016‑0794)

July 25, 2016 - Report to City Council concerning Mayor Nenshi's recorded comments in Boston (M2016‑0625)

July 4, 2016 - Ethics Advisor and Integrity Commissioner Terms of Reference (M2016‑0566)

April 11, 2016 - News release announcing Integrity and Ethics Office

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More Council information


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