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Integrity and Ethics Office

OverviewCommissioner/AdvisorMaking ComplaintsPolicies and DocumentsReports

Overview


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Citizens expect members of City Council to meet the highest standards of conduct when carrying out their public functions. This means serving constituents and the public in a conscientious and diligent manner; acting with integrity; avoiding conflicts of interest and improper use of influence; and, arranging private affairs in a way that promotes public confidence and will bear close public scrutiny.

The Code of Conduct for Elected Officials Bylaw 26M2018 defines and promotes ethical conduct standards for Members of Council.

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Integrity Commissioner and Ethics Advisor


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The City of Calgary is the first municipality in western Canada to create an independent Integrity Commissioner. Within the Integrity and Ethics Office, the Integrity Commissioner is responsible for investigating and adjudicating potential ethics matters related to City Council where he sees fit. How the Integrity Commissioner receives, investigates and adjudicates complaints is set out in Part 3 of the Code of Conduct for Elected Officials Bylaw. 

The Ethics Advisor provides advice and education to City Council while also being a resource to help Calgarians better-understand ethical expectations for elected municipal officials. To learn more about the Integrity Commissioner and Ethics Advisor roles and the biographies of the persons filling those roles, vie

Integrity and Ethics Office Roles

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How to make a complaint


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Information Temporary complaint process

Due to the current Integrity Commissioner vacancy and as directed by the authority of Council, the City Auditor will hold your complaint as part of a confidential record of activity received.  It is likely no further response or action will be taken until the effective date of the new Integrity Commissioner.  At that time, your concern will be confidentially transferred to the Integrity Commissioner and will be assessed in accordance with Part 3 – Procedure for Investigating and Adjudicating Complaints as stated within Code of Conduct for Elected Officials, bylaw 26M2018. 

Do you have a complaint about an elected official? Individuals who wish to make formal complaints can do so through:

Email Integrity Commissioner

Mail:
Integrity Commissioner
Integrity and Ethics Office
P.O. Box 2100, Station M, #8001
Calgary, AB T2P 2M5

Online:

​​​​Report online​​​ (operated by Clearview Connects)

Phone: 1-866-505-5039 (independent external phone line)


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Policies and key documents


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