An Update on How to Prepare for and Respond to Hailstorms in Calgary

Each summer in Calgary brings long days, warm evenings, and time spent outdoors, but it also brings the potential for severe weather. From June through September, hailstorms are a real and recurring risk, and many Calgarians are still feeling the effects of the storm that hit on August 5, 2024.

That event was unprecedented in scale. Early estimates from Catastrophe Indices and Quantification Inc. (CatIQ) put insured losses at nearly $2.8 billion, making it the second-most expensive natural disaster in Canadian history, behind only the 2016 Fort McMurray wildfire. The financial impact was enormous, but the disruption to daily life across our communities was just as significant.

While this summer has, so far, spared us from a storm of similar severity, the broader trend of increasing losses from extreme weather across Canada is a reminder that these events are becoming more frequent and costly. With the two-year anniversary of the 2024 hailstorm approaching, it’s an appropriate moment to reflect and ensure we are better prepared.

In the aftermath of that storm, many residents reached out to my office unsure of what steps to take: who to contact, how to access support, and where to begin the recovery process. With that in mind, I’ve pulled together key information and resources to help residents respond more confidently and recover more quickly if another major storm occurs.

In this article:

• Before the storm
• During the storm
• After the storm

Before the Storm

We can’t stop hail from falling, but we can be ready for it:

• Check your insurance policy to make sure you’re covered for hail and storm damage.
• Sign up for weather alerts and keep an eye on incoming systems.
• Pay attention to weather forecasts and alerts. Severe thunderstorm watches or warnings, especially on hot days, can signal a higher risk of hail. Rapid temperature changes, incoming cold fronts, or forecasts mentioning large hail or strong storms are all signs to take precautions early.
• If severe weather is forecasted:
  • Secure your property: tie down patio furniture, close umbrellas, and move breakables indoors.
  • Park vehicles in covered areas when a storm is in the forecast.
  • Direct downspouts away from your home and ensure gutters are clear.

More tips can be found at calgary.ca/ClimateReadyHome.

During a Storm 

Your safety comes first:

• Seek shelter right away—inside your home, garage, or even a covered bus stop.
• Stay away from windows, skylights, and glass doors.
• Avoid flooded streets and large puddles if you’re driving or walking.
• If you’re driving, pull over safely and angle your vehicle so hail hits the windshield rather than side windows, then stay inside until it passes.
• Stay indoors and avoid using corded electronics or plumbing, as lightning can travel through wiring and pipes.
• Keep pets inside and away from windows.

After the Storm

If your property has been damaged:

• Document everything: Take photos of all damage before making repairs.
• Call your insurance provider right away. The sooner you report, the sooner help can begin. Waiting could mean longer delays.
• If you’re not sure what to do, contact the Insurance Bureau of Canada at 1-844-227-5422 or email askibcwest@ibc.ca.

Finding a Contractor You Can Trust

Sadly, we’ve seen dishonest contractors take advantage of homeowners after major weather events. If you need to hire a contractor, please make sure to:

• Call 311 to confirm a business is licensed in Calgary.
• Contact the Better Business Bureau at 403-531-8784.
• For roofing, use certified AARA or ARCA inspectors. · Learn more tips at: calgary.ca/contractor

City Support & Debris Cleanup

If a storm causes widespread damage, the City will place neighbourhood debris bins in affected communities to help with cleanup. I’ll share those locations on calgary.ca/ward2 and through my social media channels.

If you or your family are feeling overwhelmed or need emotional support after a storm, you’re not alone. Please call 2-1-1 or visit ab.211.ca for mental health and crisis resources.

As always, my office is here to help you navigate City resources, get answers to your questions, or connect you with the right support. If you’re ever unsure about what to do after a storm, don’t hesitate to reach out.

Let’s be prepared, look out for each other, and make sure we’re ready for whatever this summer brings. Should the worst happen, our office is here for any questions you may have.

—Jennifer