Know Who to Call: Your Guide to Traffic and Road Safety Reporting in Calgary

If you’ve ever witnessed a traffic issue in Calgary and weren’t sure who to contact, you’re not alone. I regularly hear from community members who want to do the right thing but don’t know where to start, whether it’s a serious collision, unsafe driving, reoccruing speeding or something as common as a parking violation.

The Calgary Police Service has put together a clear and helpful resource that outlines exactly what to do in a wide range of situations. It’s worth bookmarking and keeping on hand.

This guide covers:

• Emergency response
  • Call 911  (emergency response)
• Non-emergency response 
  • 403-266-1234 (non-emergency response)
• Ongoing traffic issues (such as speeding, school and playground zones, commercial vehicles, pedestrian safety, and intersection concerns)  
  • Submit at Traffic Service Request (TSR)
• Infrastructure and transit issues (including crosswalk signals, traffic lights, signage, and other City of Calgary concerns)
  • Submit a 311 Service Request
• Parking infractions
  • Contact Calgary Parking at 403-537-7000, ext. 3 
• Reporting a police officer
  • File a complaint with the Police Review Commission
• Traffic collisions
  • Review the collision checklist, and follow the detailed instructions provided by CPS

You can access the full resource here:

I want to thank the Calgary Police Service for compiling such a comprehensive and easy-to-use guide. Having clear direction helps empower residents to take action when issues arise.

It’s also important to recognize that reporting, especially for things like parking violations, can sometimes feel inconvenient or time-consuming.

However, these reports play a critical role. When concerns are consistently reported through the correct channels, it helps build the data needed to identify patterns, allocate resources, and ultimately make meaningful improvements across our city.

In fact, today I received a report about a mother struggling to navigate around a blocked crosswalk because a vehicle was parked in front of a curb ramp. Situations like this highlight how everyday issues can have real impacts on accessibility and safety for others in our community.

By taking a few extra minutes to report concerns, you’re contributing to a safer, more accessible Calgary for everyone.

We encourage you to bookmark this resource and share it with your networks so more people know what to do when it matters most.